The Opportunity:
In this role, you will report to the Regional Director and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.
Location: Boston, MA
Schedule: 4-day work week, 10-hour shifts. Operations run 7 days per week. Employees will be assigned to a fixed schedule that may include weekdays and/or weekends based on business needs.
Shift 1: 6:00 AM - 4:30 PM
Shift 2: 12:30 PM - 11:00 PM
Salary range: $118,000 - $129,800 + up to a 5% annual bonus
Benefits:
Health & Wellness
Comprehensive Medical, Dental, and Vision coverage
Wellness programs
Eligible for medical coverage starting Day 1
Time Off
Paid Time Off (PTO)
Company-paid holidays
Choice holidays
Financial Well-Being
Flexible Spending Account (FSA) and Health Savings Account (HSA)
Commuter benefits
401(k) retirement plan
Tuition assistance
Employee Stock Purchase Plan discount
What we’re looking for
Education:
Higher Education degree in supply chain, business, life sciences, or a related field required; Bachelor's strongly preferred
Experience:
7-10 years of experience in laboratory services, warehouse, logistics or inventory management operations in a GMP environment
3-5 years of formal supervisory experience, including supervision of supervisors or equivalent multi-team scope
Documented experience leading continuous improvement initiatives with quantified business impact
Experience managing budgets and operational financial reviews
Experience in regulated client environments (pharmaceutical, biotech, medical device or similar)
Technical Skills:
Advanced proficiency with inventory management systems and operational reporting platforms
Strong Excel skills including advanced functions, pivot tables and dashboard design
Ability to analyze operational and financial data and translate into action
Working knowledge of continuous improvement methodologies (Lean, Six Sigma) at practitioner level
Experience with Power BI, Tableau or equivalent visualization tools
Certifications / Licenses:
Valid driver's license required
How you will thrive and create an impact
Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:
Multi-Team / Multi-Site Operational Leadership
Set operational priorities across the supervisor team to ensure consistent service delivery across all in-scope teams or sites in a GMP environment
Conduct weekly operational reviews with direct report supervisors to assess service level performance and align on priorities
Reallocate resources across teams or sites to respond to volume surges, coverage gaps or client-driven priority shifts
Serve as the senior operational escalation contact for high-impact issues and exceptions
Own the day-to-day operating rhythm, including daily/weekly/monthly review cadences across the scope
Lead cross-site or cross-team initiatives including new service launches, site activations and transition events
Supervisor Development & Performance Management
Conduct performance reviews, goal setting and development conversations for direct report supervisors on the VWR Services HR cycle
Build and actively manage succession pipelines for each supervisor position under scope
Coach direct report supervisors on people leadership, operational execution, improvement initiatives and client management
Lead hiring and selection for openings within scope within scope; participate in peer hiring
Identify and accelerate development of high-potential supervisors through stretch assignments, formal training and mentorship
Partner with HR on complex employee relations matters affecting direct reports and their teams
Workflow Standardization & Continuous…