The Opportunity:
Avantor is seeking a customer-focused Sales Representative to support and grow partnerships with universities and academic research institutions throughout the Philadelphia market. In this field-based role, you will develop relationships with researchers, laboratory personnel, procurement teams, and institutional stakeholders while delivering solutions from Avantor's extensive portfolio of products and services.
Success in this position comes from developing trusted partnerships, understanding customer needs, identifying growth opportunities, and creating value through a consultative sales approach.
This position requires daily travel throughout the Philadelphia market and regular in-person customer visits. Candidates should reside within the territory or be willing to relocate prior to starting employment.
What We're Looking For
Required Qualifications
Strong communication, relationship-building, and organizational skills
Ability to work independently and effectively manage customer relationships, priorities, and territory activities
Ability to engage with a variety of stakeholders and decision-makers in a professional environment
Ability and willingness to travel throughout the Philadelphia market and meet with customers onsite throughout the work week
Valid driver's license in good standing
Preferred Qualifications
Bachelor's degree or equivalent combination of education and experience
3-5 years of experience in sales, account management, business development, customer success, marketing, or a related commercial role
Experience working in laboratory, research, academic, life sciences, healthcare, or scientific environments
Experience supporting complex accounts involving multiple stakeholders and purchasing workflows
Experience utilizing consultative or solution-based selling methodologies
Experience developing new business opportunities and expanding existing customer relationships
Experience utilizing CRM platforms and sales tools to manage opportunities and customer relationships
Strong candidates with less experience who demonstrate the commercial aptitude and ability to succeed in a field-based sales environment will also be considered.
Who You Are
Commercially driven and motivated to identify opportunities, win new business, and grow existing customer relationships
Curious and customer-focused, with a desire to understand researcher needs, laboratory workflows, and institutional priorities
Strategic and analytical, using data and insights to guide account planning and business development activities
Creative and adaptable, willing to test new ideas and approaches to customer engagement
Organized and disciplined in managing follow-up, territory planning, and opportunity development
Collaborative in your approach, working effectively across customers, manufacturers, and internal teams
Comfortable navigating challenges and resolving customer issues with professionalism and composure
How You Will Thrive and Create an Impact
Develop and grow relationships with universities and academic research institutions throughout the Philadelphia market
Build trusted partnerships with researchers, laboratory managers, principal investigators, procurement teams, and other key stakeholders
Prospect, qualify, and develop new business opportunities while expanding existing customer relationships
Develop and execute account strategies focused on retaining existing business and capturing new market share
Assess customer needs and recommend products, services, and solutions from Avantor's extensive portfolio
Utilize sales data and account insights to identify trends, growth opportunities, and areas for increased customer engagement
Manage a healthy sales pipeline through disciplined prospecting, opportunity development, proposal preparation, and follow-up
Sell consultatively by understanding customer objectives and connecting them to solutions that create measurable value
Coordinate with Customer Service, Specialists, Supply…