The Opportunity:
Responsible for the day-to-day operational coordination of routine lab operations & support activities at customer facilities, such as glasswashing, garment/laundry services, autoclaving, sanitization, PPE / first aid stations maintenance, and/or waste and recycling collection. Coordinates task allocation and streamlines workflows, and contributes operationally to the activities coordinated. Collects, documents, and organizes data and observations. Problems and issues are typically less concrete and frequently changing, and are solved by applying experience from comparable situations in the past and/or selecting solutions within known alternatives. Communicates activity records, service level metrics and other information requiring explanation or interpretation to team members, supervisors or customers. In this role, you will report to the Sample Dispatch Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.
Location: Collegeville, PA
Shift: 7:00 AM - 3:30 PM Monday - Friday
Hourly pay range : $25.00 - $27.00
Benefits:
Health & Wellness
Comprehensive Medical, Dental, and Vision coverage
Wellness programs
Eligible for medical coverage starting Day 1
Time Off
Paid Time Off (PTO)
Company-paid holidays
Choice holidays
Financial Well-Being
Flexible Spending Account (FSA) and Health Savings Account (HSA)
Commuter benefits
401(k) retirement plan
Tuition assistance
Employee Stock Purchase Plan discount
What we’re looking for
Education:
Bachelor’s degree in a scientific discipline or equivalent combination of education and relevant experience preferred
Experience:
Previous experience in sample logistics, laboratory operations, or supply chain environments
Hands-on experience handling regulated or hazardous materials preferred
Experience working in GMP/GLP-regulated environments strongly preferred
Familiarity with global shipping, import/export documentation, and compliance requirements
Experience supporting audits, inspections, or regulatory compliance activities is a plus
Experience working in a laboratory, logistics, or regulated environment strongly preferred
Technical Skills:
Working knowledge of Dangerous Goods regulations (IATA, ADR, IMDG) and Known Consignor requirements
Understanding of GMP/GLP standards and regulated laboratory or manufacturing environments
Familiarity with materials management, warehousing, and distribution processes
Basic understanding of Lean or Six Sigma principles is an advantage
Additional Requirements:
Strong attention to detail and accuracy in documentation and processes
Excellent organizational and time management skills with the ability to manage multiple priorities
Proficiency in Microsoft Office and experience using logistics, inventory, or data management systems
Strong data entry, analysis, and reporting capabilities
Effective communication skills, both written and verbal
Ability to collaborate effectively across teams and with external partners in a matrix environment
Problem-solving mindset with the ability to identify issues and implement solutions
Customer-focused with a commitment to delivering high-quality service
Ability to work in a fast-paced, highly regulated environment
Strong teamwork and collaboration skills
Adaptability to changing priorities and evolving regulatory requirements
Continuous improvement mindset with the ability to implement best practices
How you will thrive and create an impact
Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:
Receive, inspect, log, and store incoming samples while completing all required documentation and…