The Opportunity:
In this role, you will report to the Territory Area Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.
Location: Malvern, PA
Shift: Monday - Friday 7:00 am - 3:30 pm
Hourly pay range : $20.73 - $23.49
Benefits:
Health & Wellness
Comprehensive Medical, Dental, and Vision coverage
Wellness programs
Eligible for medical coverage starting Day 1
Time Off
Paid Time Off (PTO)
Company-paid holidays
Choice holidays
Financial Well-Being
Flexible Spending Account (FSA) and Health Savings Account (HSA)
Commuter benefits
401(k) retirement plan
Tuition assistance
Employee Stock Purchase Plan discount
What we’re looking for
Education:
High school diploma or GED required
Bachelor’s degree preferred
Experience:
Minimum 2 years in customer service, inventory replenishment, or material handling
2–3+ years of experience in a laboratory environment, including sample handling and equipment operation
Technical Skills:
Highly organized with strong attention to detail and the ability to manage large sample volumes
Demonstrated ability to prioritize tasks, meet deadlines, and self-manage in a fast-paced environment
Strong communication skills with the ability to collaborate effectively with internal teams and customers
Professional, customer-facing demeanor with excellent customer service skills
Commitment to safety, quality, and strict adherence to protocols, policies, and procedures
Additional Requirements:
Ability to lift up to 50 lbs
How you will thrive and create an impact
Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:
Coordinate retain materials, including receiving, ordering, tracking inventory, and dispatching materials across internal teams
Manage high-volume frozen materials requiring immediate attention, ensuring proper handling and storage on dry ice
Label, codex, and barcode samples (processing batches of 500+ at a time); ensure approximately 2M samples remain frozen and fully traceable throughout all stages
Store materials in designated freezer locations aligned to specific research requirements
Monitor inventory levels closely and proactively communicate supply needs; place and receive orders in a timely manner
Partner and communicate effectively with onsite teams regarding materials, inventory, and workflow status
Follow all PPE requirements and adhere strictly to procedures related to retain materials (RM’s)
Execute compound processing workflows, including vial checking, weighing, and solution preparation from dry powders
Aliquot solutions into appropriate containers (tubes, vials, plates) based on assay requirements; label and distribute to stakeholders
Archive compounds, vials, and solution tubes in accordance with inventory management SOPs
Prepare domestic and international shipments in compliance with SOPs and regulatory guidelines
Manage import/export of samples in alignment with trade compliance requirements
Receive incoming shipments, log into internal systems, store under appropriate conditions, and notify recipients
Support high-volume incoming retains daily and frequent outgoing shipments weekly
Operate, maintain, and calibrate laboratory equipment (balances, automated storage systems, liquid handling devices)
Maintain laboratory notebooks, testing records, and worksheets in accordance with established procedures
Perform other duties as assigned.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities,…