Summary
Walden Security's Business Development Managers (BDMs) are a dynamic, fast-paced team of the sales professionals at the front of our company's ongoing growth. By joining this team, our BDMs are empowered to create their own success in their territory, nurturing partnerships with clients who need reliable, progressive security solutions. They do this by problem-solving for our prospective customers and supporting a fully custom security program for them.
A qualified and driven BDM candidate can demonstrate proven performance history and be a quick-learner who contributes to this ongoing success throughout the entire sales process: lead generation, relationship building, closing contracts, and reporting their actions. Quick and eager to learn, top candidates will prefer to take the initiative, are creative collaborators, are detail-oriented, care about their clients, thrive on multi-faceted sales, and have a proven history of .
We’re seeking a qualified sales manager who can help keep this engine running with their own sales skills as well as leadership of a team of driven sales representatives. The ideal sales manager has deep experience with the entire sales process,
The Business Development Manager partners with the General Manager/Regional Vice President (GM/RVP) within their assigned territory to sell contracted security services by performing the following duties.
Essential Duties and Responsibilities
Produces sales results for the assigned/responsible territory in alignment with targeted financial goals
Follows the Walden Security sales process • Prepares list of prospects from lead generation efforts (independent and with Marketing)
Nurtures leads, develops, and builds relationships with contacts.
Communicates with and visits prospects to identify differentiators and advantages of our contract security services
Achieves business development activities, including meeting and phone call goals
Obtains pertinent information concerning prospects' past and current contract security usage and needs
Reviews and analyzes opportunities, including those presented in Request for Proposal (RFP) format
Prepares proposals for client contracts independently and in coordination with the in-house Proposal team
Prepares pricing proposal in collaboration with GM/RVP and CFO
Presents and negotiates rates with client; coordinates client contract renewals
Occasionally supports the collection of payments due or delinquent
Maintains CRM records for territory with prospect, new client data, and/or opportunity/contract data, as well as all communication daily
Ensures continuous client support and service needs are met by partnering with the branch Operations team
Successfully collaborates with multiple departments • Responds professionally and promptly to all communication
Diligently follows internal processes • Maintains strong attention to detail • Attends trade shows and other industry-specific events to network and cultivate leads
Participates in multiple networking groups
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competency
To perform the job successfully, an individual should demonstrate the following competencies (minimum of 5):
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Strategic Thinking - develops strategies to achieve organizational goals; understands organization's strengths & weaknesses. Displays willingness to make decisions; exhibits sound and accurate judgment; Adapts strategy to changing conditions; supports and explains reasoning for decisions; makes timely decisions.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for…