Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your Role
Warner Bros. Discovery Global Experiences is seeking a highly analytical and commercially minded Manager, Growth Insights & Performance to serve as the central source of truth for performance across the Americas portfolio, including owned and operated experiences, retail, new openings and priority licensed partners.
The Manager will aggregate and interpret ticket sales, attendance, revenue, booking pace, guest behavior and marketing performance; establish consistent metrics and reporting requirements; and turn insight into clear actions that improve demand, conversion, spend and repeat visitation. This role will own the weekly Growth War Room and partner closely with Marketing, Finance, Operations, Technology, Research and external partners to identify risks, close performance gaps and capture growth opportunities.
The ideal candidate combines exceptional analytical rigor and data integrity with practical business judgment, strong communication skills and the ability to influence decisions across a complex stakeholder environment
Your Role Accountabilities
Establish and maintain a timely, trusted view of ticket sales, attendance, revenue, booking pace, conversion, average order value, per-capita spend, retail performance and marketing effectiveness across relevant Americas businesses and partners.
Define the business questions, KPI hierarchy, data definitions, source-of-truth rules and reporting requirements needed to monitor performance consistently across experiences, retail and priority partners.
Develop and deliver daily, weekly, monthly and seasonal performance reporting; identify meaningful trends, root causes, emerging risks and actionable opportunities.
Segment performance by experience, product, audience, channel, geography, visit date, promotion and customer cohort to surface drivers of growth or underperformance.
Own or coordinate recurring attendance, ticket-sales and revenue pacing views and forecast inputs, in partnership with Finance, commercial and operational stakeholders.
Analyze historical demand, advance bookings, seasonality, local versus tourist visitation, market conditions, promotions, product mix and operational capacity to inform scenario planning.
Quantify gaps to plan, evaluate likely commercial impact and recommend actions across media, CRM, offers, partnerships, pricing inputs and operational availability.
Assess new launches, seasonal activations, upsell opportunities, repeat visitation and retail initiatives to support prioritization and stronger business cases.
Lead the weekly cross-functional Growth War Room, bringing together Marketing, Finance, Operations, Technology, Research and relevant partner teams around actuals versus forecast, drivers, risks and opportunities.
Translate analysis into specific recommended actions, assign owners and timelines, document decisions, and track follow-through and commercial results.
Prepare concise executive-ready performance updates and business reviews that connect leading indicators, customer behavior and marketing activity to financial outcomes.
Support annual planning, budget discussions and in-season trade-offs with objective analysis and clear recommendations
Develop a consistent measurement framework across awareness, engagement,…