Storytelling is, and will always be, the heart of what we do at Skydance.
Our vision is to build a thriving entertainment ecosystem where stories and worlds are imagined, brought to life and experienced. We create for every age and audience, anchored by the strength of our content and experiences and the depth of our connection with fans. We are creator-first, audience-focused, tech-forward, globally scaled.
Here, you’ll work with talented teams that move fast, think boldly and collaborate with purpose to deliver results. We aim high, champion the best ideas and win together, earning the trust of our employees, creators, partners and audiences every day.
If you’re energized by the opportunity to help build the next-generation global media and entertainment company powered by creativity and technology, we’d be thrilled to welcome you aboard. LET’S GO!
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Your New Role…
Warner Bros. Studio Tour London (WBSTL) is one of the UK’s most popular visitor attractions, ranked as the No. 1 “Thing To Do in the UK” on Trip Advisor where it has also been awarded a Certificate of Excellence for every year of operation and has achieved consistent visitor growth since opening in March 2012.
This is a new position within our Technical Services team who are responsible for the set up and smooth running of show systems, lighting & sound across Warner Bros Studio Tour London - The Making of Harry Potter.
The role has frontline Technician responsibilities as and when required in response to the day-to-day technical needs of the attraction. You will also be required to provide the highest levels of customer service to visitors to the attraction and internal customers.
Your Role Accountabilities…
Ensure all WBSTL technical and exhibition related maintenance requirements are delivered within agreed schedules and standards.
Assist with the delivery of live/corporate events as and when required and support the technical needs of external clients and stakeholders.
Ensure public and staff safety at all times.
Monitor protection of assets and equipment within the tour areas in order to maintain the level of quality, reliability and maximise life span.
Comply with internal health and safety regulations and working practices at all times.
Maintain good communication channels across all departments including Visitor Experience, Studio Facilities and Corporate Archive.
Work as part of a project team for future development and installation projects as directed by the Technical Services Manager/Team leader.
Contribute to the day-to-day running of the Studio Tour and form part of the Visitor Services team covering weekends, evenings and school holidays 363 days a year on a shift pattern involving AM and PM shifts.
Assist in the general maintenance of one of the leading visitor attractions in the world, including but in no way limited to audio, lighting, video, sets, props, show control, animatronics, special effects, atmospherics, fixtures, fittings and everything in between.
Qualifications and Experience…
Proven track record in a similar maintenance position, preferably in the entertainment, visitor attraction or service industry
Knowledge of live event production and the relevant audio-visual skills involved in the delivery of such events
Experience of working with installed audio-visual show systems and fault finding and troubleshooting on these as required
Basic carpentry and maintenance skills and a good working knowledge of workshop environments
Previous experience of working in an operational and customer facing environment where there are significant numbers of the general public on site
Proven IT skills with a sound knowledge of Microsoft Office and production based software packages (audio / video / adobe creative suite / etc)
Knowledge of I.T switch networks and I.P based control systems
Working Pattern…
This is a full-time position, averaging 40 hours per week.
The role operates on a flexible rota, including a mix of early, mid, and late shifts. Shift…