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Role-Sales Strategist.
Experience- 0-4 Years.
Location- Hyderabad.
About MarketStar:
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!
Role Overview:
Onboarding Americas restaurateurs on Client platform by pitching, convincing and getting them signed for one of Client commission packages.
Duties :
Place outbound / receive inbound calls - pitching, convincing and getting them signed for one of Client commission packages.
Responsibilities:
Shift and schedule adherence.
Timely follow ups and schedule call backs to customers where necessary.
Set high standards of performance for self; assuming responsibility and accountability for successfully completing assignments / tasks.
Make advertisers and their needs a primary focus of his/her actions; developing and sustaining productive customer relationships.
Display expertise thorough understanding of products and processes.
Actively support the advertiser in all aspects through to code implementation, keeping the advertiser and other key stakeholders informed and updated through the process.
Escalate problems/issues to the Supervisor / Technical Experts when warranted.
Meet QA/QC requirements and other key performance metrics.
Proactive communication with advertisers and stakeholders.
Strict adherence to company policies and processes.
Effective use of tools.
Competencies:
Pipeline Creation/Lead Generation.
Customer Success - Doing the right thing for customers.
Consulting - Analyze, interpret and advise in order to help Client /customer to make the best possible choices and provide solutions to meet their strategic goals.
Delivering Results - Maintaining a high level of commitment to personally getting things done.
Quality Focus - Promoting and maintaining high standards of quality at work.
Customer Service - Recognizing and understanding customers ‘needs and delivering in a manner that exceeds customers' expectations.
Functional Acumen - Having the skills, knowledge and abilities necessary to be effective in the specific functional content of a job.
Policies, Processes And Procedures - Following organizational procedures and guidelines to accomplish objectives.
Interpersonal Communication - Communicating clearly and effectively with people inside and outside of the organization.
Planning And Organizing - Effectively organizing and planning work according to organizational needs by defining objectives and anticipating needs and priorities.
Adapting To Change - Adapting to changing situations and restructuring tasks and priorities as…