Communications Officer
Contract type: Long term | Full time – 37.5 hours per week
Location : Wateraid Bangladesh Project Office Chattogram, Bangladesh
Salary: Monthly gross salary BDT 67,000/- with excellent benefits (Flexible for deserving candidates with strong track record and demonstrated credentials)
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Utility Strengthening Project works with utilities, local government institutions and other relevant stakeholders to strengthen the capacity, performance and accountability of the service providers and contribute to improved services for urban communities.
The Communications Officer will be a member of WaterAid Bangladesh's Communications Team and will report to the Coordinator, Communications. The role will work closely with the Zonal Lead, Technical Specialists and project team members, while maintaining strong collaboration with colleagues across WaterAid and relevant external stakeholders.
About the role
The Communications Officer will support the implementation of communication, visibility and public engagement activities for the Utility Strengthening Project. The role will focus on documenting project activities and results, developing communication materials and digital content, supporting public awareness and behaviour change campaigns, and producing stories, case studies and reports to highlight project achievements, lessons learned and impact, in line with WaterAid’s brand guidelines.
In this role, you will:
Lead documentation and storytelling of project activities, achievements and impact through success stories, case studies, blogs, reports, photography and videos in Bangla and English.
Develop and manage digital content, social media communications and public awareness/behaviour change campaigns to enhance project visibility and audience engagement.
Coordinate communications and visibility support for project events, workshops, stakeholder engagements and community outreach activities.
Develop communication and branding materials, including publications, factsheets, brochures, banners, presentations and digital assets.
Collaborate with project teams, utility partners, local government institutions and communities to capture and disseminate project results, learning and advocacy messages.
Ensure compliance with WaterAid’s branding, safeguarding, ethical photography, informed consent and communication guidelines.
Maintain organised communication materials, multimedia assets and consent records, and provide other communications support as required by the project.
These responsibilities will be reviewed with the line manager from time to time.
Requirements
To be successful, you will need:
Education: Bachelor’s degree or equivalent qualification in Communications, Journalism, Media Studies, Public Relations, Development Studies, Marketing, or a related field from a recognised university.
Experience: Minimum 02 (two) years’ relevant experience in communications, content development, digital media and public awareness campaigns, preferably in NGO/INGO or development projects.
Skill, Knowledge and Competencies:
Strong writing, editing and storytelling skills in both Bangla and English, with proficiency in photography, graphic design and audio-visual content creation.
Proficiency in digital content creation tools (Adobe Creative Cloud or equivalent) and experience developing communication, branding and…