We’re Watts. Together, we’re reimagining the future of water.
We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.
What we do:
For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.
Scope of Position
This technically skilled individual, as part of the Water Quality Team within Watts Applied Solutions, serves as a key technical resource bridging engineering, product documentation, operations support, and customer-facing technical assistance across a portfolio of smart water treatment and filtration products, including the SmartGuard RO platform, CTF/CLCH filtration systems, and related digital controls products.
This role contributes to the successful development, launch, and ongoing support of products by working cross-functionally with engineering, operations, service, purchasing, and external partners/customers. The position operates with a high degree of independence and is expected to drive improvements in product performance, technical documentation, and support processes within the job area.
This position reports to the VP of Engineering and Development. This role is onsite and is based in Fort Myers, Florida.
Primary Job Duties and Responsibilities
Support ongoing product development for reverse osmosis, filtration systems, UV disinfection, no-salt conditioners, and other smart product expansions.
Perform electrical and electronic testing, validation, and troubleshooting of hardware and firmware to support product performance and reliability.
Evaluate and recommend components, technologies, and market alternatives based on technical requirements, product goals, and operational needs.
Lead or support the transition of products from Engineering into Operations, ensuring readiness for manufacturing, documentation, and field implementation.
Provide technical solutions and advanced troubleshooting support for service teams, operations, and end customers.
Create, maintain, and improve technical drawings, operation manuals, design-engineering guides, and product documentation.
Develop and deliver technical collateral and presentations for customer training, internal management reviews, and technical briefings.
Prepare, review, and refine technical sales and field service documentation for manufacturing, purchasing, field teams, and customer use.
Work cross-functionally with internal stakeholders and external parties to resolve product, documentation, and application issues at an operational level.
Identify and implement improvements to processes, systems, and technical documentation to enhance product support, team effectiveness, and overall job area performance.
Assume responsibility for other projects and duties as assigned by VP Engineering and Development or other Company management.
Responsibility directly tied to Watts Value (Integrity, Accountability, Continuous Improvement, Transparency).
Travel Requirements: up to 25% for training, product testing and debug, customer startup visits, and team collaboration at other Watts facilities.
Required Qualifications
Bachelor’s degree in Electrical Engineering Technology, Electronics, Mechatronics, or a closely related technical field.
5+ years of experience in a technical role involving electrical, controls and system engineering.
Experience supporting end customers, field service teams, and internal stakeholders with technical troubleshooting, product guidance, and issue resolution.
Foundational understanding of analog and digital electrical circuits and control systems.
Experience with…