We’re Watts. Together, we’re reimagining the future of water.
We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.
What we do:
For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.
Scope of Position
The Onboarding & Development Supervisor leads workforce development, onboarding, training compliance, and employee skill development across manufacturing operations. This role partners with Operations, Safety, Quality, Engineering, Human Resources, and site leadership to ensure employees are trained, qualified, and equipped to perform their jobs safely and effectively.
Reporting to the Continuous Improvement Manager, the Supervisor oversees training programs, Training Coordinators, Lead Trainers, and training systems while driving employee development, operational excellence, compliance, and continuous improvement. This position is onsite in Franklin, NH.
Primary Job Duties and Responsibilities
Lead the site's training and workforce development strategy to ensure employee capability, operational readiness, and alignment with business objectives.
Direct and oversee onboarding, certification, qualification, and recurring training programs across all departments and shifts.
Provide leadership, coaching, and performance oversight to Lead Trainers, Trainers, and Buddies, ensuring consistent execution of training standards and expectations.
Establish, maintain, and govern training systems, qualification processes, skills matrices, and compliance documentation to support operational and regulatory requirements.
Analyze workforce capability data, identify organizational skill gaps, and develop action plans to improve employee proficiency, productivity, and retention.
Partner with Operations, Safety, Quality, Engineering, and Human Resources leaders to develop training strategies that support production goals, quality performance, safety initiatives, and succession planning.
Evaluate training effectiveness through performance metrics, audits, observations, skills assessments, and operational results, implementing corrective actions as needed.
Drive cross-training and workforce flexibility initiatives to improve labor utilization, business continuity, and organizational capability.
Lead continuous improvement efforts related to training systems, onboarding processes, knowledge transfer, and employee development programs.
Oversee compliance with OSHA, ISO, company policies, customer requirements, and training-related audit standards.
Develop and maintain training KPIs, dashboards, and management reports, providing leadership with insights on workforce readiness, competency levels, and training effectiveness.
Serve as the site's subject matter expert for training, employee development, and competency management processes.
Support talent development, career progression, and succession planning initiatives to build organizational bench strength and internal promotion pipelines.
Partner with educational institutions, workforce development organizations, and industry partners to establish and maintain apprenticeship, internship, and developmental learning opportunities.
Manage training, apprenticeship, and workforce development projects and initiatives, ensuring timely execution, resource alignment, and achievement of organizational objectives.
Foster a culture of continuous learning, accountability, safety, and operational excellence throughout the facility.
Required Qualifications
Associate degree in Human Resources, Training & Development, Education,…