At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.
Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.
Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.
Join us as we go beyond and be part of a team that’s redefining what’s possible.
Manager, eDiscovery and Litigation Specialist
As a senior member of the Litigation Team, you will manage and own multiple Litigation processes and functions, exercising sound judgment, taking initiative, and driving matters to completion with a high degree of independence and accountability. You will enhance and lead our legal hold and eDiscovery processes. You will also collaborate with legal and non-legal professionals to protect and defend the Company in defensive matters, pursue affirmative matters, respond to escalated subpoenas and consumer complaints, and manage our litigation portfolio.
Responsibilities:
Lead and manage the legal hold process, ensuring timely and effective communication and compliance with preservation requirements.
Oversee and coordinate the entire eDiscovery lifecycle, including data collection, processing, review coordination, and production, working closely with internal stakeholders and external vendors.
Serve as a primary point of contact for outside counsel, providing comprehensive litigation support throughout case management.
Assist with case preparation, including organizing and managing large volumes of documents and evidence.
Draft and review legal correspondence, pleadings, discovery requests, and responses under attorney supervision.
Independently review, investigate, and respond to escalated subpoenas, consumer complaints, and other information requests.
Maintain litigation databases and document management systems.
Collaborate cross-functionally with IT, compliance, and business units to ensure smooth execution of litigation and investigation projects.
Stay current with developments in litigation technology and best practices in eDiscovery.
Train and mentor other team members on litigation support procedures and technology.
Basic Qualifications
Bachelor’s degree.
5+ years of paralegal litigation experience, preferably within a large corporate law department or law firm supporting complex litigation.
Demonstrated experience managing legal hold and eDiscovery processes.
Strong technical aptitude and advanced proficiency with eDiscovery platforms and legal hold software.
Excellent written and verbal communication skills.
Superior organizational skills with an ability to manage multiple priorities and deadlines.
Ability to communicate effectively with all levels of management.
Self-starter with ability to work independently and collaboratively in a fast-paced environment.
Preferred:
ABA approved paralegal certificate.
We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is well positioned to become the world’s most accessible financial services company —transforming lives and communities. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/
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