JOIN OUR TEAM
As a Senior Business Development Manager - Operations, you will play a pivotal role in driving strategic transformations across our end-to-end operational landscape. Reporting directly to the Head of Operations Strategy & Transformation, you will own critical initiatives across warehouse fulfillment, logistics, and planning to power Westwing's growth ambitions, multi-channel scale, and international expansion. You will partner closely with Westwing leadership and cross-functional partners in Commercial, Tech, and Finance to translate strategic priorities into tangible, high-impact results. We are looking for an analytical, pragmatic, and ambitious owner who thrives in a fast-paced environment and is passionate about scaling operational excellence. This position is permanent and based in Munich .
WHAT YOU'LL DO
Own and execute end-to-end strategic projects across warehouse fulfillment, logistics, and supply chain planning to support scalable growth
Lead logistics and fulfillment setup for international expansions and multi-channel growth initiatives
Drive warehouse optimization and operational process redesign to continuously improve core business KPIs
Spearhead digital transformation initiatives and the SaaS migration of our operations technology stack, leveraging AI and automation to enhance operational efficiency
Collect, analyze, and interpret complex datasets to perform industry benchmarking and establish best-in-class operational metrics
Facilitate cross-functional collaboration across Operations, Commercial, Tech, and Finance teams to align strategic goals and deliver end-to-end business outcomes
YOU COME WITH
4+ years of professional experience in strategy/management consulting or the strategy/business development division of a leading e-commerce company
Practical experience or strong familiarity with e-commerce fulfillment and logistics operations
Proven track record of successful project management, with the ability to prioritize and execute multiple complex tasks simultaneously while maintaining strategic focus
Exceptional analytical capability and data-driven problem-solving skills combined with a pragmatic, hands-on, and results-oriented mindset
Strong collaborative approach and superior communication skills in English, enabling effective engagement as a trusted discussion partner to senior leadership
WHY WESTWING
If you are looking for a place where ambition meets creativity, where ideas turn into impact fast, and where people are trusted to grow — you have found it.
At Westwing, we're building the Superbrand in Design with a team that's shaping the future of beautiful home & living.
Here is what you can look forward to:
A high-performance culture built on trust, feedback and collaboration
An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone
In-Office Culture: 4 office days per week (Mon–Thu) dedicated to fast decision-making, high-impact collaboration, and strong team connections
Work-from-anywhere opportunities for up to 4 weeks per year — as fresh perspectives spark bold ideas
30 days of paid holiday to rest, recharge, and come back ready to create
A beautiful, centrally located, dog-friendly office with inspiring spaces, a sunny terrace, and good food — designed for moments that energise and connect
Exclusive discounts - 40% off Westwing Collection, 20% off third-party brands (each on non-reduced items), and 20% Family & Friends discount on Westwing Collection, plus special-occasion vouchers
Wellbeing support through mental health resources, sports memberships, and preventive care
Sustainable mobility options with discounted public transport and JobRad — moving with purpose and care for the planet
Support for working parents, including our on-site Westwing Wichtel daycare and a partnership with multilingual provider Elly & Stoffl
One annual Social Impact Day to give back to a cause you care about — because being human is our…