About this role
Wells Fargo is seeking a Healthcare Treasury Implementation Manager to lead a team responsible for delivering Treasury Management implementations for clients across Healthcare, Higher Education and Not-for-Profit, and For-Profit Healthcare segments .
This leader will manage a team of Implementation Consultants who oversee client implementations from initial handoff through completion, partnering closely with Sales, Treasury Management, and other key stakeholders.
The role requires strong people leadership, healthcare industry knowledge, Treasury Management and/or product implementation experience, client delivery, and operational execution . The successful candidate will bring an understanding of the healthcare environment and its unique client needs while developing team capabilities, overseeing complex implementations, addressing barriers to execution, and improving the overall client experience.
In this role, you will:
Lead, coach, and develop a team of Treasury Management Implementation Consultants responsible for managing client implementations
Oversee a portfolio of implementations, balancing team capacity, client complexity, business priorities, and changing demands
Develop team capabilities across Treasury Management products, implementation practices, project management, and client engagement
Provide leadership and guidance on complex implementations, escalations, exceptions, and issues that could impact successful delivery or the client experience
Partner closely with Commercial Banking Sales, Treasury Management, and other stakeholders to strengthen handoffs and drive effective implementation execution
Apply knowledge of the healthcare industry and specialized client needs to help the team navigate complex implementation requirements and deliver a strong client experience
Identify gaps in implementation submissions, processes, or partner handoffs and provide actionable feedback to improve quality and execution
Build strong cross-functional partnerships to remove barriers, resolve issues, and keep implementations moving forward
Identify and support process and operating-model improvements that create greater consistency, efficiency, and scalability
Foster a culture of accountability, partnership, continuous improvement, and talent development
Required Qualifications
5+ years of Change Implementation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of Leadership experience
Desired Qualifications
Healthcare industry experience with knowledge of revenue cycle management and the receivables and payables processes that support healthcare organizations, including an understanding of how these needs intersect with Treasury Management solutions
Experience leading teams within Treasury Management, healthcare product implementation, client onboarding, or a related client delivery function
Experience managing complex implementations, client portfolios, or project-based work across multiple priorities
Knowledge of Treasury Management products and their application within healthcare or other complex Commercial Banking environments
Demonstrated ability to coach and develop employees with varying levels of Treasury Management and implementation expertise
Experience partnering across Sales, Treasury Management, client coverage, Operations, Risk, and other cross-functional teams
Strong client orientation with experience resolving issues that may impact implementation delivery or the client experience
Experience identifying process gaps and driving improvements within complex or highly manual operating environments
Ability to influence partners and lead teams through process, technology, or operating-model change
Job Expectations
This role will be required to work on-site. Locations available:
550 S Tryon Street; Charlotte, NC
600 S 4th Street; Minneapolis, MN
401 Las Colinas Blvd; Irving, TX
2700 S Price Road;…