WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!
The Director of Operations serves as a key liaison between the customer and WGNSTAR, responsible for managing customer relationships, reporting business performance metrics, leading quarterly business reviews, mentoring operational leaders, and identifying opportunities for business growth. The ideal candidate will bring senior management experience within the semiconductor industry, exceptional leadership and communication skills, and a proven track record of delivering results through effective team management, customer engagement, and strategic decision-making.
Schedule: Monday - Friday, Office-Based
Pay Rate: $110k - $140k annually, DOE, + Discretionary annual bonus
Location: Chandler, AZ
Travel: Must be able to travel locally and domestically as needed
Position Type: Full Time
Benefits : This position is eligible for WGNSTAR’s full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed at the end of this posting.
Principal Duties and Responsibilities: Responsible for implementing site management initiatives and ensuring that the expertise and resources within the organization are available to support any agreed initiatives.
Lead and manage a team of Operations Managers responsible for supporting business with assigned Semiconductor IDM customer
Report on performance KPI’s and metrics to Customer & WGNSTAR.
Provide Technical mentoring and leadership to Operations Management teams
Drive high standards to achieve quality, safety and operational excellence.
Coordinate and participate in site meetings between the business teams and customers.
Own preparation and delivery of Quarterly Performance data to customer and executive management during quarterly business reviews.
Actively support sales and business development toseek out and pursue business growth opportunities within assigned customer.
Management, supervision, coordination and monitoring of employee and team performance.
Communicate strongly and effectively with all points of contact, internally and externally.
Ensure the Health and Safety of staff/contractors working under WGNSTAR direction is of the highest standard.
Plan and take action to protect Company & Customer assets, reputation and ensure business continuity.
Requirements:
10+ years’ experience in a senior management role
Customer friendly, presentable, and personable as a Company Representative
Comfortable dealing with all levels in internal and external organizations
IT proficient with ability to write clear, coherent, concise and professional e mails / letters and presentations
Strong presentation skills and ability to review and prepare and understand complex data
Strong background in Semiconductor Services and equipment
Proven Leadership, coaching and mentoring ability
Strategic thinker with excellent decision-making ability and high level Problem Solving Skills
Commercially aware with high levels of business acumen and analytical thinking
Demonstrated communication and organizational skills
Strong interpersonal skills
Ability to Travel as required to support business needs
Drive and desire to identify, grow and deliver business development opportunities
Physical Effort/Activities: On a continuous basis will work in an office environment, sit at desk for a long period of time, intermittently answer telephone and use a computer to communicate. On an occasional basis in the performance of duties, may be required to walk, stand, and lift up to 50 pounds. The physical demands described above are representative of those that must be…