Job Description:
The Supervisor, Invoice Processor oversees and leads a team of invoice processors to ensure accurate and timely processing of vendor invoices and other financial transactions. This role is responsible for maintaining effective workflows, verifying invoice accuracy, resolving discrepancies, and ensuring compliance with company policies and accounting standards. The Supervisor will monitor the performance of team members, provide training and guidance, and collaborate with other departments to facilitate smooth financial operations. This position will involve preparing reports, handling escalated issues, and improving processing procedures to enhance efficiency and accuracy.
KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS
Supervise a team of Invoice Processors
Assign and monitor daily tasks to ensure timely processing of invoices
Train, mentor, and evaluate team members’ performance, providing feedback
Fulfill analytical reports and data requests for Finance
Champion control and reconciliation procedures and process to ensure accurate client billing
Maintain a collaborative team attitude that fosters creative developments within the organization
Ensure that all invoices are reviewed, approved, and processed accurately
Validate and verify invoices against purchase orders, contracts, and receiving documents
Resolve discrepancies or issues with suppliers and vendors promptly
Ensure compliance with internal control procedures and company policies
Prepare and review reports related to outstanding invoices, and payment schedules
Develop and maintain positive relationships with vendors and suppliers
Address inquiries related to billing, payment status, and resolve any invoicing issues or disputes
Provide invoices and detailed pricing information during audits
Recommend and implement process improvement, efficiency, and communications initiatives
Maintain and update processes and procedures documentation
Explain terms and conditions to managers, clients and interested parties
Other special projects as assigned
LEADERSHIP RESPONSIBILITIES
Supervise 10-15 Invoice Processors
Supervise, train, and develop invoice processing staff, provide feedback, and administer periodic and annual performance reviews
COMPETENCIES - SKILLS
Strong analytical and organizational skills
Ability to work with varying seniority levels, including staff, managers, clients, and external partners
Must have the ability to work in a fast-paced environment
Strong knowledge of invoice systems
Excellent problem-solving skills
Strong attention to detail
Excellent communication and interpersonal skills
Ability to handle confidential information and maintain discretion
EDUCATION and EXPERIENCE
Bachelor's Degree or 3 years relevant experience preferred
3-7 years’ experience in Accounts Payable, Billing, Invoice Processing, or Finance
Minimum 1-year supervisory experience
Experience with AS400, Oracle, and Excel Spreadsheets is helpful
CORE VALUES
At Wheels, we believe in fostering a culture that is built on our Core Values and Guiding Principles. We cultivate a culture of excellence and innovation by upholding these values, driving our collective success and growth.
Integrity – Always act with integrity and honesty.
One Team – Treat others with dignity and respect; act as a cohesive, inclusive and accountable team that is making a difference.
Innovation – Drive continuous improvement, spark creativity and embrace next generation thinking.
Customer Success – Ensure that customer and driver success is at the heart of everything we do.
CULTURAL ATTRIBUTES
At Wheels, leaders are expected to model and champion our cultural attributes through their actions:
Discipline Drives Quality – Plan the Trip: Think proactively, hold a high bar, follow through by leveraging experience and systems. To produce quality outcomes, we must be intentional and deliberate in everything we do, from big bets to daily execution.
Intellectually Curious – Fuel Your Minds: Be bold, challenge…