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Position Title:
Business Systems Analyst III
Job Category:
Academic Staff
Employment Type:
Regular
Job Profile:
Business Systems Analyst III (B)
Job Duties:
The Business Analyst serves as the primary liaison between UW-Oshkosh functional offices and the UW System PeopleSoft development team, ensuring that institutional business needs are clearly understood, documented, and effectively addressed. This position plays a critical role in maintaining the operational integrity of the PeopleSoft Campus Solutions student information system by combining knowledge of university business processes with the technical communication skills necessary to bridge functional and development teams.
The Business Analyst partners with staff in key functional areas including the Registrar, Financial Aid, Student Accounts, and Admissions to support day-to-day PeopleSoft operations, coordinate system updates, and manage the lifecycle of development requests. The position requires a strong understanding of higher education administrative processes, experience with enterprise systems, and the ability to translate complex business requirements into clear, actionable documentation for technical teams.
This role is responsible for preparing functional staff for PeopleSoft updates and PUM releases, troubleshooting issues related to system workflows and third-party integrations, authoring design documents for new development requests, and coordinating unit and system testing efforts. The Business Analyst also serves as a first point of contact for functional users experiencing system issues, providing triage and escalation support before engaging the development team.
Key Job Responsibilities:
Develops and assesses opportunities for new unit staff training opportunities
Serves as a project lead for lower level IT staff providing guidance on specific project goals, outcomes, and technological components
Provides direction for the mapping of business processes using advanced process-mapping methodologies
Makes recommendations in the selection of technology solutions to align with business strategies
Provides guidance to lower level staff in the design, development, and implementation of data reporting and business intelligence systems
Designs, develops, and implements complex data reporting and business intelligence systems
Provides advanced procedural and technical guidance to unit staff regarding technology usage and management
Serves as a subject matter expert to institutional and unit leadership on critical technology issues
Performs complex data analyses and reporting
Department:
Information Technology
Compensation:
Starting at $95,000 commensurate with experience
Required Qualifications:
Three or more years of experience in a business analyst or functional analyst role supporting enterprise administrative systems in a complex organizational environment
Demonstrated experience gathering and documenting business requirements and translating them into functional specifications or design documents for technical teams
Experience supporting or coordinating system testing, including unit and system testing activities
Strong written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences
Experience troubleshooting issues within enterprise application workflows or system integrations
Preferred Qualifications:
Experience working in a higher education environment with student information or administrative ERP systems (PeopleSoft Campus Solutions, Banner, Workday Student, Ellucian, or similar)
Familiarity with PeopleSoft Campus Solutions in any functional area (Registrar, Financial Aid, Student Accounts, Admissions, or similar)
Experience working with remote or shared-services development teams
Familiarity with system integration concepts and…