Interim Project Manager
Salary: £55,000 per annum (negotiable) pro rated to length of the contract, plus company benefits
Start date: 23rd November 2026
Location: Remote in UK with travel to Norwich (paid via expenses)
Contract: Full Time Fixed Term Contract until March 2027
Shifts: 37.5 hours per week, Monday – Friday, 9am until 5:30pm with 1 hours unpaid lunch break
Work model: Hybrid with visits to Norwich
Williams Lea seeks an Interim Project Manager to join our team!
Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI-imbedded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes.
Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global “Optishore™” delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale.
Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide.
Purpose of role
We are looking for an experienced Interim Project Manager to join an in-flight ERP migration programme during a critical stage of delivery ahead of a planned 1 March 2027 go-live.
The programme is currently in remediation and moving towards UAT and end-to-end testing. This role will have a particular focus on testing, including UAT and E2E, alongside reporting and BI delivery from build through to deployment.
We need someone who can quickly get up to speed, take ownership of existing workstreams and maintain momentum without causing disruption to internal teams or stakeholders.
This would suit a hands-on Project Manager who is comfortable working in a complex technology environment, managing multiple dependencies and using a combination of Agile and Waterfall methodologies to drive delivery.
Key responsibilities
Project Planning and Scope Management
§ Define project scope, goals, and deliverables in collaboration with stakeholders.
§ Identify required skills and work with leadership to align resources.
§ Develop detailed project plans, including resource allocation, task assignments, and timelines.
§ Manage project scope changes effectively, creating change management plans and communicating updates to stakeholders.
§ Implement project management methodologies and best practices.
§ Ensure adherence to SLAs, KPIs, governance frameworks, and security standards.
Execution, Monitoring, and Reporting
§ Take ownership of allocated workstreams, quickly getting up to speed on status, risks, and commitments to keep delivery on track without disruption to clients or internal teams.
§ Track project progress to ensure timely delivery of agreed quality outputs.
§ Monitor and proactively communicate project status, risks, and issues.
§ Prepare and publish weekly/monthly status reports, manage dashboards, and participate in governance and steering committee meetings.
§ Manage project budgets and ensure optimal resource utilization.
§ Adapt to shifting priorities and manage multiple tasks effectively.
Leadership and Stakeholder Engagement
§ Lead and motivate cross-functional project teams, fostering collaboration and teamwork.
§ Build and maintain strong relationships with vendors, and internal stakeholders.
§ Ensure team adherence to documentation standards and best practices.
§ Contribute to the development and improvement of project management processes.
§ Take responsibility for overall project success and stakeholder satisfaction.
Personal attributes
Delivery Continuity : Pick up in-flight projects and portfolios, maintaining momentum, stakeholder confidence, and agreed commitments through the handover.
Project Planning & Execution: Develop detailed…