We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.
Job Description
Roles and Responsibilities:
Quality Leadership
Develop and implement site quality strategy aligned with corporate objectives.
Establish a culture of quality throughout the organization.
Drive continuous improvement in product quality, process capability, and customer satisfaction.
Lead quality reviews with executive leadership and customers.
Customer Quality Management
Serve as executive owner for customer quality performance.
Lead resolution of major customer concerns and field issues.
Drive corrective and preventive action programs
Support customer audits and business reviews
Establish RMA capability based upon customer’s request
NPI/New Product Introduction
Participate in NPI and manufacturing readiness review
Lead quality planning including PFMEA, Control Plan, FAI and inspection requirements
Identify manufacturing and quality risks before production release
Ensure quality requirements are properly transferred from customer/design requirements into manufacturing controls.
Operational Quality Excellence
Leverage WNC’s systems and lessons learned to implement robust quality systems throughout manufacturing operations.
Drive site quality performance through data analytics and risk-based decision-making.
Develop programs to reduce defects, scrap, rework, and cost of poor quality.
Partner with manufacturing and engineering teams to improve process capability and product reliability
Quality Systems & Compliance
Establish and maintain the site QMS based on ISO 9001 and applicable customer/industry requirements.
Maintain effectiveness of the Quality Management System.
Lead internal, customer, and third-party audits.
Ensure compliance with environmental, health, safety, and ethical business requirements.
Supplier Quality Management
Establish supplier quality expectations and performance metrics.
Lead supplier quality improvement initiatives.
Support sourcing activities by evaluating supplier capabilities and risks.
Talent Development
Greenfield quality team set-up. Build and develop a high-performing quality organization.
Coach and mentor quality leaders and technical professionals.
Establish succession planning and organizational capability development programs
Business Partnership
Participate in strategic planning and operational reviews.
Support new business opportunities and customer engagements
Contribute to site profitability through quality and operational improvements
Skills and Qualifications:
10+ years of quality leadership experience in networking products, automotive electronics, industrial electronics, wireless communication products manufacturing, or EMS industries.
7+ years of cross-functional team management experience.
Proven experience serving as a quality leader for high-end customers with recognized customer satisfaction
Demonstrated outstanding results in quality improvement initiatives.
Experience in U.S. greenfield factory establishment, overseas site start-up, or large-scale manufacturing plant implementation is preferred.
Quality Management Systems
8D / RCA / PFMEA / Control Plan / SPC and MSA
Lean / Six Sigma, Supplier Quality Management, Reliability Engineering
Risk and Change Management
Strategic Thinking - ability to translate business objectives into quality strategies
Customer Focus - strong customer advocacy and relationship management skills
Operational Excellence - Ability to improve quality, cost, delivery, and efficiency.
Ability to lead through influence across multiple functions.
Talent Development
Influence & Collaboration- track record in building and developing high-performing teams.
Multi-Cultural Adaptation- ability to manage and collaborate across multiple cultural teams.
Language -
English and Chinese; Spanish is a plus
Primary Working Location:
Texas, United States
Education
Bachelor - Engineering, Information, Electrical, Mechanical or…