The Principal Business Technology (BT) Product Manager for Quote-to-Cash (Q2C) leads the strategy, delivery, and system health of Workiva’s revenue-lifecycle architecture. In this role, you will partner directly with Sales, Finance, Legal, and Business Technology (BT) engineering teams to design automated, auditable, and scalable systems that convert commercial agreements into recognized revenue. By blending enterprise platform expertise (CPQ, Billing, ERP) with emerging AI and automation tooling, you will identify operational bottlenecks, develop functional prototypes, and guide business systems analysts to execute solutions that optimize cash flow and process velocity.
What You’ll Do
System Strategy & Architecture Alignment: Evaluate Quote-to-Cash friction points across billing, invoicing, and contract operations to determine the most effective delivery mechanism—whether through native ERP/CPQ configurations, data-layer reporting, or applied AI/automation tooling
Rapid Prototyping & Technical Validation: Develop functional proofs-of-concept using low-code/no-code platforms, API integrations, and generative AI agents to test hypotheses and de-risk workflows before committing engineering resources
Cross-Functional Partnership: Act as a strategic advisor to Finance, Sales Operations, and Legal stakeholders, translating operational bottlenecks and compliance policies (including SOX controls) into clear product roadmaps
Team Direction & Capability Uplift: Coach and direct Business Systems Analysts (BSAs), fostering standard methodologies in requirements definition, user story mapping, and modern automated testing
Operational Accountability: Measure and take ownership of value stream outcomes, focusing on cycle time, billing accuracy, reconciliation latency, and audit compliance rather than raw backlog velocity
What You’ll Need
Minimum Qualifications
10+ years of progressive experience in business systems analysis, enterprise product management, or revenue operations architecture with a bachelor's degree in Business, Computer Science, Information Systems, or a related discipline, or 8+ years with an advanced degree
Demonstrated track record managing enterprise-scale systems across the Quote-to-Cash lifecycle (e.g., Salesforce CPQ, NetSuite, SAP, Zuora, Workday Financials)
Demonstrated experience designing and testing workflow automation or machine-learning/AI prototypes (e.g., automated reconciliation, document parsing, anomaly detection) using low-code tools or API integrations
Proven background directing, mentoring, or guiding the technical output of business analysts or systems administrators
Preferred Qualifications
Experience designing systems subject to SOX compliance, revenue recognition standards (ASC 606), and enterprise audit requirements
Hands-on implementation experience with generative AI workflows, agentic automation, or LLM-driven document processing in enterprise finance/legal settings
Direct experience leading transformation programs from legacy billing/invoicing systems to modern, unified SaaS architectures
Formal background coaching or directly managing cross-functional delivery squads
Working Conditions & Travel Requirement s
Ability to travel up to 25% annually to Workiva office locations for planning sessions and stakeholder workshops
Consistent, high-speed internet connection supporting video conferencing and distributed cloud system operations during remote work periods
How You’ll Be Rewarded
✅ Salary range in the US: $154,000.00 - $265,000.00 ✅ A discretionary bonus typically paid annually
✅ Restricted Stock Units granted at time of hire
✅ 401(k) match and comprehensive employee benefits package
The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
Why Join…