Join a global Contract Resource Organization (CRO) where innovation meets purpose. At Worldwide Clinical Trials , we're driven by a shared commitment to improving lives through high-quality clinical research. Our teams are empowered to think creatively, take ownership, and deliver meaningful work that helps bring life-changing therapies to patients around the world.
With more than 4,000 professionals across the globe, we foster a collaborative and inclusive environment where diverse perspectives are valued, growth is encouraged, and every contribution makes an impact. Whether you're building your career or bringing years of experience, you'll have the opportunity to learn, grow, and help shape the future of clinical research.
SUMMARY: The Workstation Engineer is responsible for the design, lifecycle management, security, standardization, and continuous improvement of Worldwide's end-user computing environment. This role ensures that employee devices, operating systems, endpoint management platforms, and productivity tools remain secure, reliable, compliant, and aligned with business needs.
The Workstation Engineer evaluates emerging technologies, maintains endpoint technology roadmaps, manages hardware and software standards, validates compatibility, administers endpoint management solutions, and supports the deployment of secure workstation technologies across a global enterprise environment. The role works closely with Security, Infrastructure, Service Desk, Procurement, and business stakeholders to deliver a modern digital workplace experience. Industry best practices emphasize endpoint lifecycle management, modern device management, cloud-managed endpoints, automation, and Zero Trust security principles.
RESPONSIBILITIE S
Tasks may include but are not limited to
Endpoint Strategy & Roadmap
Own and maintain the global workstation hardware roadmap.
Define and manage approved standards for laptops, desktops, monitors, docking stations, peripherals, and mobile computing devices.
Develop lifecycle and refresh strategies for end-user hardware.
Recommend future-state endpoint solutions aligned with business, security, and operational requirements.
Collaborate with Procurement and vendors to evaluate new hardware platforms and technologies.
Technology Evaluation & Innovation
Research, evaluate, and assess new endpoint technologies, operating systems, management tools, and productivity solutions.
Conduct proofs of concept (POCs) and pilot programs for emerging technologies.
Evaluate compatibility, supportability, security risks, and operational impact of new solutions.
Provide recommendations based on technical, business, security, and user experience considerations.
Hardware & Software Compatibility Testing
Design, coordinate, and execute testing activities for workstation hardware, operating systems, drivers, applications, and peripherals.
Validate compatibility between business applications and supported endpoint platforms.
Develop testing standards, procedures, and acceptance criteria.
Document findings and support enterprise-wide deployment decisions.
Endpoint Engineering & Administration
Engineer, deploy, and maintain Windows and macOS workstation environments.
Manage endpoint configuration standards and images.
Configure and support endpoint management platforms such as Microsoft Intune, Autopilot, Jamf, and related technologies.
Develop automation and self-service solutions to improve endpoint management and user experience.
Create and maintain endpoint configuration, compliance, and security policies.
Patch & Vulnerability Management
Test, validate, and deploy operating system, driver, firmware, and application updates.
Assess software patches for potential business impact prior to enterprise deployment.
Develop deployment schedules and rollout strategies.
Monitor patch compliance and remediation activities.
Partner with Cybersecurity teams to address endpoint vulnerabilities and reduce risk exposure.
Security &…