People & Culture Generalist
Location: Salem, NH or Denver, CO | Hybrid - This role offers a hybrid schedule with 3 days in the office and 2 days working remotely each week. Candidates must live within 45 minutes of our Salem, NH or Denver, CO office.
Looking for an opportunity to support colleagues and help create a positive workplace? Join WOW! as a
People & Culture Generalist and play a key role in supporting our people and day-to-day operations.
This role supports the People & Culture function, managing day-to-day HR operations including recruiting, onboarding, benefits administration, employee relations, and compliance. As a trusted point of contact for colleagues, you’ll help create a positive, compliant, and well-supported workplace.
What WOW! Offers
Base salary up to $79,000/year , based on experience
Medical, dental, vision, and life insurance
HSA and FSA options
401(k) with company match
Paid time off and company holidays
Tuition reimbursement for continued development
Employee broadband discounts
What You’ll Do
Essential duties and responsibilities include, but are not limited to, the following:
Support Our Colleagues
Serve as a first point of contact for colleague questions related to policies, benefits, and workplace concerns.
Provide support to People & Culture team members to ensure compliance requirements are met and aligned with business priorities.
Conduct new colleague orientation sessions, providing an overview of company policies, procedures, benefits, culture, and workplace expectations to ensure a consistent and engaging onboarding experience.
Manage the offboarding process for departing colleagues.
Oversee the new hire gift program, working with the vendor to ensure new hires are validated before processing.
Support Safety and Compliance
Ensure proper reporting of all safety-related incidents, including completing incident reports and providing required information to insurance partners.
Maintain tracking of safety-related incidents, file correspondence, and track costs related to all incidents.
Assist in partnering with clinics and The Health Bridge to obtain post-accident screening and create efficiencies where needed.
Compile monthly reports on safety incidents and trends.
Maintain OSHA logs for all locations and ensure posting requirements are met.
Manage the quarterly safety recognition program.
Monitor and update Motor Vehicle Records weekly for safety-sensitive positions.
Track unemployment notices, notify appropriate business partners, ensure timely responses, and track costs and opportunities for improvement.
Serve as the organization-wide I-9 Administrator, ensuring compliance with employment eligibility verification requirements and maintaining accurate, timely, and confidential records.
Monitor sick time usage for attendance tracking in Workday to ensure compliance with policy.
Keep Our Office Running Smoothly
Manage day-to-day office operations, ensuring a clean, organized, welcoming, and well-functioning workplace.
Coordinate ordering and maintain appropriate inventory of office supplies, coffee, snacks, and other workplace necessities.
Monitor office equipment and coordinate service and maintenance for printers and other office machines.
Identify and report building maintenance and facility issues, coordinating with building management or vendors to resolve them.
Coordinate office space needs, seating arrangements, workspace changes, and general office layout.
Serve as a point of contact for general office-related questions and administrative needs.
Provide high-level administrative and operational support to executive leadership, managing calendars, meetings, travel arrangements, and confidential information.
Maintain relationships with office vendors, coordinate service agreements, monitor service quality, and address issues or concerns.
Assist with onboarding new office-related vendors and coordinate with Accounts Payable to establish vendor accounts.
Process invoices as needed,…