Hilton Garden Inn Layton
Guest Room Attendant | Create a Stay Guests Remember
Do you have strong hotel housekeeping experience and enjoy helping others succeed? Western States Lodging & Management is looking for an experienced Guest Room Attendant who can deliver exceptional cleanliness while serving as a trusted resource and mentor for the housekeeping team.
In this role, you’ll work with a high level of independence, help uphold housekeeping standards, support newer associates, conduct room inspections, and assist with maintaining the supplies and processes needed for a successful housekeeping operation.
What’s in it for you- Compensation & Benefits
Competitive Pay - $14.50 – 15 hourly.
The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.
401(k) with a dollar-for-dollar company match up to 4%
Hotel discounts at select Western States Lodging & Management properties
Eligible full-time associates are entitled to the following:
Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) options
Optional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.
Personal Time Off (PTO) and Vacation benefits
What You’ll Do
Clean and service guest rooms efficiently while consistently meeting hotel and brand cleanliness standards
Prioritize daily cleaning responsibilities based on guest check-in and check-out times and operational needs
Provide hands-on training, guidance, and support to help associates understand cleaning procedures and quality expectations
Assist housekeeping leadership with developing and implementing cleaning protocols, procedures, and quality standards
Conduct regular inspections of guest rooms to ensure cleanliness, presentation, sanitation, and brand standards are consistently met
Respond professionally to special guest requests and housekeeping needs
Assist with monitoring housekeeping inventory, including cleaning products, linens, toiletries, and guest amenities
Support the ordering and organization of cleaning supplies and amenities to maintain appropriate inventory levels
Follow and reinforce established safety, sanitation, security, and chemical-handling procedures
Demonstrate Western States Lodging & Management hospitality and service standards in every guest and associate interaction
What Makes You Successful
High school diploma or equivalent preferred
3+ years of housekeeping, guest room attendant, or related hospitality experience
Extensive knowledge of hotel housekeeping operations, cleaning techniques, and sanitation procedures
Strong understanding of guest room cleanliness and quality standards
Strong customer service and guest-relations abilities
Ability to professionally handle escalated concerns and high-pressure situations
Exceptional attention to detail and commitment to maintaining high cleanliness standards
Ability to work independently while contributing positively to the housekeeping team
Availability to work some weekends and holidays as business needs require
Authorization to work in the United States and proof of identity as required by federal law
Physical Requirements
This position requires frequent walking and standing throughout the shift, along with frequent bending, stooping, reaching, and repetitive cleaning movements. Guest Room Attendants must also be able to use proper body mechanics and lifting techniques to occasionally lift, move, or carry items weighing up to 50 pounds.
Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
You Know You’re Successful When…
Guest rooms consistently meet or exceed hotel cleanliness and presentation standards, housekeeping assignments are completed efficiently, and guest concerns are handled with professionalism and care. Your experience makes you a…