Location
ST. LOUIS, MO 63105
Scheduled Hours
37.5
Position Summary
WashU's Division of Student Success seeks a dedicated professional for the position of Office Assistant. The Division of Student Success advances the educational mission of the university through resources and experiences outside the classroom that prepare our students for lifelong success. This position provides reception coverage for the Student Health Center. The successful candidate will greet, register, and prepare for all medical appointments, including insurance eligibility and co-pay collection. This individual will also answer all incoming calls; make appointments for students; and guide patients through the sign-out process to provide receipts.
Job Description
Primary Duties & Responsibilities:
Greets visitors and answers questions in-person and by telephone; responds to inquiries from employees, students and others, and refers the inquiries (when necessary) to the appropriate person or department.
Manages problems and issues in consultation with office staff.
Assists students and guests with the use of department facilities.
Performs clerical duties such as making copies, sorting mail, preparing memos and agendas, coordinating mailings, filing, and maintaining office supply inventory.
Manages space reservations for facilities.
Performs other duties, as assigned.
Working Conditions:
Job Location/Working Conditions:
Normal office environment
Physical Effort:
Typically working at desk or table
Repetitive wrist, hand or finger movement
Occasional lifting (25 lbs. or less)
Equipment:
Office equipment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications /Professional Licenses :
No specific certification/professional license is required for this position.
Work Experience:
No specific work experience is required for this position.
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This Job
Preferred Qualifications:
One year of experience in an office setting.
Ability to appropriately operate in a professional office environment.
Familiarity with using standard office equipment such as computers, phones, photocopiers, and scanners.
Proficient oral and verbal communication skills.
Ability to adjust to abrupt changes in priorities and strategies.
Possess advanced time management skills.
Possess a strong customer service-oriented attitude.
Respect confidentiality in discussing student, staff, and organizational matters.
Preferred Qualifications
Education:
Associate degree or combination of education and/or experience may substitute for minimum education.
Certifications /Professional Licenses :
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Accounting Information Systems, Computer Literacy, Confidentiality, Customer Follow-Ups, Customer Service, Database Software, Decision Making, Detail-Oriented, Electronic Mail, Fast-Paced Environments, Financial Systems, Hospitality, Interpersonal Communication, Multitasking, Oral Communications, Problem Solving, Professional Etiquette, Proofreading, Reception Duties, Service Oriented, Social Interaction, Spreadsheets, Word Proccessing, Working Independently, Written Communication
Grade
G05-H
Salary Range
$17.03 - $24.61 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's…