Job Title: Senior HR Generalist
Reports To: HR Director
Classification: Full-time
Department / Function: Human Resources
FLSA Status: Exempt
Work Arrangement: On-Site
Direct Reports: Yes (1 direct report)
JOB SUMMARY
The Senior HR Generalist serves as a strategic HR partner, supporting the development and execution of HR programs, policies, and practices that enhance the employee experience and support business objectives. This role advises leaders and managers on complex employee relations matters, performance management, policy interpretation, compliance, and organizational effectiveness, exercising sound judgment to assess risk and recommend appropriate solutions.
The Senior HR Generalist leads HR projects and process improvement initiatives, ensures compliance with federal, state, and local employment laws, and recommends enhancements to HR policies and practices. This position also supervises and provides guidance, training, and support to the HR Administrator/HR Specialist, helping ensure efficient HR operations and exceptional service to employees and leaders. Travel to field locations several times per year is required to support business needs and foster strong partnerships across the organization.
ESSENTIAL FUNCTIONS
Employee Relations & Manager Support - 45%
Serve as a primary HR resource for managers and employees of assigned business units regarding HR policies, procedures, and employment-related matters.
Act as a trusted HR advisor and primary point of contact for employees and managers, partnering with internal HR teams including Talent, Learning & Development, Benefits, Leave Administration, Payroll and other HR functions to deliver seamless, end-to-end support. Coordinate resources, advocate for employees and take ownership of HR matters through resolution to ensure positive employee experience.
Manage complex employee relations issues, including performance concerns, workplace conflicts, complaints, investigations, policy violations, and corrective action recommendations.
Conduct thorough and impartial workplace investigations and provide recommendations that appropriately balance employee experience, business needs, and organizational risk.
Coach and advise managers on employee performance, accountability, conflict resolution, documentation, employee development, and organizational effectiveness.
Partner with leaders to address sensitive workforce issues and recommend appropriate actions in compliance with company policy and employment laws.
Assess employee relations and compliance risks and provide proactive recommendations to mitigate exposure.
HR Programs & Strategic Partnership - 10%
Lead and support HR projects and initiatives that improve processes, increase efficiency, enhance compliance, and elevate the employee experience.
Evaluate current HR practices and recommend process improvements, automation opportunities, and operational efficiencies.
Collaborate with HR leadership to implement organizational initiatives, change management efforts, engagement programs, and talent strategies.
Assist in the development, implementation, and communication of HR policies, programs, and procedures.
Support succession planning, talent development, workforce planning, and employee retention initiatives.
Data Analytics & Reporting - 10%
Collect, analyze, and interpret HR data and trends to identify opportunities and provide actional recommendations.
Prepare and present HR reports, audits, dashboards, and metrics to leaders and stakeholders.
Monitor compliance-related metrics and identify trends requiring attention or corrective action.
Compliance & Administration - 10%
Ensure compliance with federal, state, and local employment laws, regulations, and company policies.
Participate in policy reviews and recommend updates to ensure legal compliance and alignment with business objectives.
Manage unemployment claims and respond to agency requests.
Oversee portions of pre-employment screenings, post-accident drug and…