Employment Type: Full-Time, Contract
Position Status: Vacant
Work Hours: 35 hours per week (evenings and weekends work may be required at times)
Salary: $87,217- $100,475 per annum (M10) Plus comprehensive benefits
Location: 80 Woodlawn Avenue East, Toronto, Ontario M4T1C1
Contract Start Date: December 1, 2026
Contract End Date : August 15, 2027 Application Deadline: Monday, November 16, 2026
JOIN OUR TEAM
Join YWCA Toronto, where intersectional feminism, community voices, and social justice drive lasting change. We welcome women and gender diverse people of all identities into a workplace rooted in equity, collaboration, and inclusion.
This position shares the management responsibility for the overall operation of 1st Stop Woodlawn with the Manager of 1st Stop Woodlawn, Site Operations and Service Coordination. 1st Stop Woodlawn consists of a 50-bed emergency shelter, 12 beds of transitional housing, and 72 units of multi-tenant permanent housing for women and gender diverse people over the age of 16. This position is responsible for overseeing and coordinating a comprehensive range of clinical services offered at 1st Stop Woodlawn for residents living in shelter, transitional or permanent housing. This role ensures that residents have access to essential resources, case management, and community programs that promote self-sufficiency and long-term housing stability in accordance with the mission of YWCA Toronto.
ABOUT YWCA TORONTO
YWCA Toronto is dedicated to improving the lives of women, girls and gender diverse people. Our programs promote equality, economic security and lives free from violence. We help women, youth and gender diverse people flee violence, secure housing, find jobs, establish their voices, enhance skills and develop confidence. We offer a range of housing options, employment and training programs, community support programs, girls’ and family programs. We also engage in systemic advocacy.
KEY RESPONSIBILITIES Provides oversight of shelter, transitional, and permanent housing staff providing direct client service to 1st Stop Woodlawn participants
Maintains financial records in accordance with funder guidelines and the policies, procedures and practices of the Association
Builds and maintains relationships with external partners, such as landlords, health providers, and community organizations
Participates with the Director to develop long and short-term plans for the program to meet the identified needs of the participants and the overall organizational objectives
Ensures that program is meeting standards set out by City of Toronto Shelter and Support Services, The Ministry of Children, Community and Social Services and other government agencies
Ensures compliance with applicable legislation such as the Residential Tenancies Act and City of Toronto Multi-Tenant Houses By-Law
Collaborates with the Housing Administration department to facilitate tenancies, participate in eviction prevention measures, and engage the Landlord and Tenant Board tribunal when needed
Ensures the hiring, training, supervision and regular evaluation of shelter, transitional, and permanent housing staff, in accordance with the Human Resources policies of the Association and in consultation with the Director, Shelters and Clinical Services.
Ensure the collection and submission of participant and program data in line with the YWCA Toronto’s central data collection system.
Ensures the promotion and proactive implementation of the Access and Equity policies and procedures of the Association in consultation with the Director of Human Resources and Administration for staff and program participants.
QUALIFICATIONS Advanced knowledge of concepts and theories of social work, group work and counselling normally acquired through the completion of a graduate degree in Social Work, Psychology, or Counselling ( Cases for Equivalency will be considered);
Seven to Ten years directly related experience in a shelter or supportive housing…