Description
Product & Delivery Lead — UI/UX, Mid-Level | Zenara Health
Location: Remote - India
Type: Full-time
Working Hours: All meetings and live collaboration happen between approximately 6:00 PM and 12:00 AM IST , overlapping US Pacific Time. Attendance in that window is required. Your remaining work is yours to schedule.
Commitment: Approximately 50 hours per week
Industry: Healthcare technology experience is preferred but not mandatory
About the Company
Zenara Health is a technology-oriented mental healthcare organization building modern software for behavioral-health clinics. Our products include Assess and Zenflow , which support clinical workflows, assessments, care management, and operational delivery ..
We are a startup, not a department. We move quickly, use AI heavily, and expect each person to own meaningful outcomes rather than wait for process to be handed down.
About the Role
We are looking for a Product & Delivery Lead who can turn rough ideas into designed, buildable, and shippable product work.
This is not a pure project management role.
This is not a pure UI design role.
This is a hands-on product role for someone who can do both: design the experience and drive the delivery.
Today, product ideas, customer requests, UI/UX decisions, backlog ownership, and sprint tracking sit too heavily with the founder and Head of Engineering. Without this role, the roadmap drifts, requirements remain unclear, and engineering builds from incomplete direction ..
You will work closely with the founder on product vision and roadmap, with the Head of Engineering on delivery, and with commercial and clinical stakeholders to turn feedback into clear priorities ..
Here is the test: can you take a vague customer or founder request, understand the workflow, design the interface, write the acceptance criteria, prioritize the work, and keep the sprint moving until the feature ships?
Our Product Operating Vision
We are building an AI-native software company, but strong product judgment still matters.
AI can help research, summarize feedback, draft requirements, generate options, and speed up prototyping. But the product owner must still decide what matters, what should be built, what trade-offs are acceptable, and what “done” means.
You will help create the product operating rhythm at Zenara, including:
Clear product discovery
Fast UI/UX exploration
Practical prototypes
Requirements with examples and edge cases
Acceptance criteria engineering can actually build against
Backlog hygiene
Sprint planning and review
Customer feedback loops
Delivery visibility across the team
The goal is to help engineering move faster because the product work is clear, designed, and prioritized.
What You’ll Do
Turn product ideas into sketches, workflows, clickable prototypes, and final UI/UX.
Own and maintain the product roadmap with the founder and commercial team . .
Write requirements with user flows, examples, edge cases, and acceptance criteria.
Own the active backlog and sprint rhythm in Linear . .
Keep tickets clear, prioritized, and ready for engineering.
Chase decisions, clarify trade-offs, and prevent delivery from getting stuck.
Collect customer and commercial feedback and turn it into prioritized product work.
Review finished work against acceptance criteria before release.
Use AI tools for research, drafting, prototyping, synthesis, and delivery tracking.
Help define reusable UI patterns and product conventions across Assess and Zenflow.
What We’re Looking For
Strong UI/UX ability, with real examples of product flows, prototypes, or shipped interfaces.
Product management judgment: prioritization, roadmap ownership, trade-offs, and clear decision-making.
Experience running sprints or delivery for a software team.
Ability to write clear acceptance criteria with examples and edge cases.
Comfort working with engineers and translating between customer needs and technical execution.
Daily use of AI tools such as ChatGPT, Claude, or similar systems…