About Zep Inc.
Zep Inc. is a leading manufacturer of cleaning solutions for businesses and consumers with operations across the U.S, Canada, and Europe. Our purpose is to make the planet cleaner, safer, and more productive. To fulfill our purpose, we focus on understanding and solving cleaning needs for consumers, as well as business customers across a variety of segments including transportation, industrial, institutional, and food & beverage. We also have a strong presence in the consumer-packaged goods (CPG) segment, where we develop products to help consumers and businesses maintain a clean and safe environment. Our products can be found online and at retail shelves at outlets like Home Depot, Amazon, Lowe’s, Ace Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well recognized and established brand names, such as Zep®, Enforcer®, Misty®, TimeMist®, TimeWick, and Country Vet®. Zep was founded in 1937 and is headquartered in Atlanta, GA. In 2021, Zep became the official cleaning partner of Atlanta United FC.
Job Description:
The Senior SAP Integration & Business Process Architect serves as the primary functional and solution-design expert for customer, vendor, warehouse, transportation, and ecommerce integrations across Zep's SAP landscape. This role partners closely with business leaders, customers, third-party logistics providers, and technical teams to design scalable solutions that support business growth while maintaining operational efficiency.
The position combines deep SAP expertise with strong business process knowledge to evaluate requirements, identify impacts across connected systems, and guide the successful implementation of integration and process improvement initiatives. The ideal candidate acts as a trusted advisor and thought partner who can bridge the gap between business objectives and technical execution.
Key Responsibilities
Solution Architecture & Business Partnership
Partner with Sales, Customer Service, Supply Chain, Finance, Distribution, Operations, and IT stakeholders to understand business requirements and recommend solutions.
Serve as a trusted advisor on customer onboarding, integration strategies, and process improvements.
Translate business requirements into functional and technical solution designs.
Assess operational, financial, and customer impacts of proposed system changes.
Integration Leadership
Lead design efforts for customer, supplier, ecommerce, transportation, warehouse, and third-party system integrations.
Define requirements for EDI, API, file-based, and other integration methods.
Collaborate with technical integration teams and EDI specialists to implement solutions.
Ensure integrations align with business processes, architecture standards, and support models.
SAP Functional Expertise
Serve as the subject matter expert for SAP Order-to-Cash processes, including Customer Master, Pricing, Sales Orders, Deliveries, Billing, and related integrations.
Support logistics and supply chain processes involving warehousing, transportation, and fulfillment.
Analyze and resolve complex business process issues impacting operations.
Identify opportunities for automation and process optimization.
Project Leadership
Lead integration workstreams for strategic business initiatives, customer onboarding projects, acquisitions, and technology upgrades.
Coordinate requirements gathering, testing, deployment planning, and post-go-live support.
Collaborate with internal teams, vendors, customers, and business partners to ensure successful project delivery.
Governance & Knowledge Management
Establish and maintain integration standards and documentation.
Preserve organizational knowledge regarding integration designs, business processes, and system capabilities.
Mentor analysts and support personnel to build organizational capability and reduce key-person dependencies.
Contribute to SAP and integration roadmap planning.
Experience & Qualifications
Required
10+ years of…