About the role
As a Hotel Groom, you will play an essential role in shaping our guests’ first impressions and daily experience. From maintaining spotless public areas to assisting with luggage and guest requests, you will ensure that every corner of the hotel reflects our commitment to excellence.
This role is ideal for individuals who take pride in their work, enjoy supporting others, and understand that true luxury lies in the details.
Life Inside ZEUS Hotels & Resorts
Every day is a new opportunity to make someone feel welcome.
Some moments are fast-paced — arrivals, departures, special requests. Others are quieter, focused on maintaining order, cleanliness, and comfort. In both, your presence makes a difference.
You will be part of a team that works behind the scenes to ensure everything runs smoothly — so guests experience only ease, elegance, and care.
What you’ll do
Maintain cleanliness and order in guest corridors, hallways, and public areas
Vacuum carpets, dust furniture, and polish surfaces
Collect and remove trash and debris, following recycling and disposal procedures
Assist with luggage handling and guest arrivals/departures
Support room setup, turndown service, and delivery of requested items
Respond to guest inquiries with professionalism and courtesy
Collaborate with Housekeeping and Front Office teams
Follow all health, safety, and sanitation guidelines
Ensure proper use and storage of cleaning equipment and materials
Requirements
Your uniqueness is welcome
Great Hotel Grooms are more than support staff — they are ambassadors of comfort, care, and attention. If you enjoy helping others, working with consistency, and contributing to a beautiful environment, you will thrive in this role.
What we’re looking for
Previous experience in a similar role is preferred
Strong attention to detail and high standards of presentation
Excellent communication and interpersonal skills
Physical stamina for active, hands-on work
Flexibility to work different shifts, weekends, and holidays
Knowledge of safety and sanitation procedures is an advantage
Benefits
What we offer
Competitive salary based on experience
Professional growth opportunities within the Group
A supportive and collaborative team environment
Meals provided during shifts
Employee discounts on hotel accommodation and services
Ready to join our Community?