Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career—and a purpose.
Join our team. It's a great time to be a part of ZOLL!
Job Type
Hybrid
Job Summary
The Director of North America Distribution & Logistics reports to the Vice President, Global Logistics & Distribution and is accountable for operational performance and execution across ZOLL ACT's North American distribution and logistics network. The role provides leadership across distribution operations, transportation, inventory execution, third-party logistics providers, customer fulfillment and regional network initiatives, with consistent focus on safety, quality, service, cost and productivity.
This position translates the Global Logistics & Distribution strategy into disciplined regional execution, including network capacity optimization, integration of current and future acquisitions, external and temporary storage solutions, systems stabilization and continuous improvement. The Director leads regional distribution resources and partners with Planning, Manufacturing, Commercial Operations, Finance, IT and Quality to improve end-to-end logistics performance.
Essential Functions
Manage North American distribution operations, including Wilmington and other assigned sites, with accountability for safety, quality, service, inventory accuracy, cost, productivity and site performance.
Execute approved regional distribution network initiatives, including internal capacity optimization, distribution expansion, external and temporary storage solutions and third-party logistics (3PL) arrangements.
Lead logistics and distribution integration for current and future acquisitions, including inventory transfers, warehouse integration, network alignment and operational readiness.
Lead regional transportation execution, carrier performance management, freight cost optimization and relevant distribution and transportation budgets.
Ensure reliable inventory movements, receiving, put-away, pick/pack, shipping, returns and customer order fulfillment across the regional network.
Partner with IT and business owners to stabilize ERP-enabled distribution processes, improve transaction accuracy and implement warehouse management systems (WMS), automation and process improvements.
Translate strategic priorities into executable plans with assigned owners, milestones, resource requirements, dependencies, risks and escalation mechanisms.
Establish and manage performance indicators including on-time delivery/OTIF, lead time, inventory accuracy, labor productivity, warehouse capacity utilization and freight and 3PL performance.
Lead operational relationships and service-performance reviews with regional 3PLs, carriers and distribution service providers.
Ensure departmental audit readiness and compliance with safety, quality and regulatory requirements; lead root-cause analyses and corrective and preventive actions.
Coach and develop site and functional distribution leaders, reinforcing clear accountability, succession capability and continuous improvement.
Partner with Planning, Manufacturing, Sourcing, Commercial Operations, Finance, IT and Quality to remove operational barriers and improve end-to-end customer…