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Studio Science

Senior Salesforce Project Manager

Place: Remote
Posted: 1 week ago

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Applies on job-boards.greenhouse.io

The role

Studio Science is seeking a motivated, collaborative, and detail-oriented Salesforce Project Manager to support our enterprise Salesforce clients.

In this role you'll provide project and account management support to assigned projects and be accountable for overall delivery, and scope, schedule, and budget management across multiple, parallel engagements. The ideal candidate should be an innovative and detail-oriented problem solver, committed to a growth mindset, with a strong background in complex or custom technology implementation, ready to utilize this experience to deliver extraordinary technology consulting services and cloud-based solutions that drive customer satisfaction and client retention.

Responsibilities

Project Management (approx. 75%)

Develop, document, and maintain project management deliverables, including project plans; budget, scope and timeline status reports; and issue and risk tracking and mitigation logs

Develop project strategies and plans in collaboration with project and delivery leaders, and identify the methods and tools required for the project

Forecast project resources and communicate resourcing needs throughout the project lifecycle

Monitor project budgets against plans and work with the client and project team to resolve variances in a timely manner

Manage day-to-day project and team operations to ensure all project deliverables are met and drive toward successful project completion

Identify, socialize and implement the most effective processes to maintain strong project management best practice across the team

Adhere to internal project processes and status reporting procedures

Manage scope creep by coordinating and responding to requests that vary from original specifications

Ensure quality of project deliverables through extensive planning, execution, quality assurance and quality control techniques

Coach and mentor teams to follow agile best practices (when appropriate)

Account Management (approx. 25%)

Create significant value for customers by rapidly delivering quality technology solutions

Comply with applicable industry and client standards and regulations, including privacy and security

Identify growth opportunities within a project and across the client organization

Manage client relationships and expectations

Qualifications

Bachelor’s degree or better in Business Administration, Information Technology, Computer Science, Digital Marketing or a related area of study; combination of education and technical experience is also acceptable

5+ years of project management experience focused on technology consulting or professional services

Proven ability to drive operations and project management through the strategic development and implementation of clearly defined processes and procedures.

Working knowledge and experience with Salesforce or MuleSoft platform and products; Salesforce certification highly desired

Knowledge and experience with digital experience or creative design projects a plus

Experience working with stakeholders and end users to understand business problems and identify solutions; understanding SDLC methodologies and a discover, design, execute and deploy project structure

Skilled in leading a project from start to completion and the ability to manage multiple projects in various stages

Proven ability to drive service delivery, from start to finish including analyzing the opportunities, building relationships, developing delivery strategy, and executing against the strategy

Ability to navigate business initiatives with ease, persuade and negotiate with others as necessary, and establish long-range objectives while specifying the strategies and actions to achieve them

Metrics-driven thinker with high-level deductive reasoning skills

Self-starter who is organized, intuitive, and a collaborative problem solver with the ability to be effective in a complex environment

Strong interpersonal, communication, mentoring and collaboration skills

Experience in agile approaches to project management

High professional and personal standards with unquestioned integrity

Excellent written and verbal communication skills

Ability to effectively work remotely and in a professional manner from home in a United States-based location

Ability and flexibility to work with global clients across multiple time zones and for occasional travel to client sties and Studio Science headquarters in Indianapolis, IN

Must be authorized to work in the USA for any employer without the need for sponsorship now or anytime in the future

Role not open for C2C

This organization participates in E-Verify.

No third-party recruiters , please. Studio Science does not accept unsolicited resumes. All unsolicited resumes will be considered the property of Studio Science, and Studio Science will not be obligated to pay a referral or placement fee.

About Studio Science

We help businesses design with people. Simply put, we believe every person deserves experiences that work better. We intentionally design systems to help our clients evolve with their customers’ needs. We recognize that business evolution and change are hard. We believe that honesty is the only policy, that none of us are as smart as all of us, and that being great is a choice.

Studio Science provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Studio Science complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

It is not typical to be hired at or near the top of the range for a given role at Studio Science. Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Studio Science. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other team members. We expect the majority of candidates who are offered roles at our studio will land well within our salary ranges based on these factors.