JOB SUMMARY
HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
Located on the Orange County Behavioral Health-Orange campus, a multi-service behavioral health center for Orange County residents, HealthRIGHT 360 provides gender responsive withdrawal management and residential treatment for adult men and women. The program offers a therapeutic milieu to improve the health, safety, and self-sufficiency of people struggling with addiction. Be Well Program is a residential substance use disorder (SUD) treatment program that provides 3.1, 3.3, and 3.5 ASAM levels of care for males and females, as well as 3.2 withdrawal management. There are 15 beds allocated for 3.1/3.5, 15 beds for 3.3 and 12 beds for 3.2, for a total of 42 beds.
The SUD Supervisor I leads and supervises a team of professionals to ensure the delivery of quality client care. This role contributes to maintaining a positive and supportive environment for our clients and ensures that staff meet the organization’s goals in alignment with HealthRIGHT 360’s philosophy, mission, values, policies, and objectives. The SUD Supervisor I is responsible for overseeing client care, which includes staff scheduling, managing relationships with outside agencies, and performing other assigned tasks. Additionally, the role supports daily activities essential to incorporating the organization’s mission and values into our service delivery.
KEY RESPONSIBILITIES
People Supervision• Supervise, train, and guide direct service staff such as SUD Counselors and Client Safety Navigators, and/or assigned.• Assist management with interviews, selection, hires, and terminations. • Ensure that all direct reports are in compliance with the organization’s policies, procedures, position expectations and performance goals, and contractual requirements.• Provide ongoing feedback, coaching, support, and conduct formal performance evaluations in a timely manner.• Deliver and arrange training and resources to ensure that direct reports are successful in their roles.• Ensure proper coverage of the program by managing work schedules and approving time away from work.• Deliver all communications necessary to all team members to remain current with HealthRIGHT 360’s policies and procedures and to inform them of quality-of-care concerns.• Maintain open communication with the manager concerning employee matters/needs, client assignment, workload distribution across the team, and seek consultation when needed.• Address interpersonal or team conflicts promptly and diplomatically to maintain a positive work environment.• Lead weekly staff meetings to discuss program updates, issues, policies, and procedures.
Treatment Oversight
• Ensure that overnight staff remain alert and awake at the entire overnight shift.• Assign clients to staff’s caseload.• Ensure that all treatment service plans and activities are executed in keeping with the organization’s values, mission, vision, and strategy.• Facilitate and assist with client case conferences as applicable.• Ensure that staff provide strengths-based, trauma-informed, and culturally competent services in an ethical and legal manner.• Ensure safety and security of the program and mediate client grievances.• Respond to emergencies, outstanding crisis, or events as needed, including during holidays,…