MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business performance.
We are seeking a highly motivated and experienced Talent Acquisition Assistant to join our dynamic HR team. The ideal candidate will provide essential support in the recruitment and hiring process, ensuring a seamless and positive experience for both candidates and internal stakeholders. The Talent Acquisition Assistant will play a crucial role in administrative tasks, candidate communication, and maintaining accurate records to contribute to the success of our talent acquisition initiatives.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
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POSITION RESPONSIBILITIES
Key Responsibilities:
Assist in scheduling interviews, coordinating with hiring managers and candidates.
Manage the recruitment inbox, responding to candidate inquiries and forwarding relevant information.
Organize and maintain recruitment records, ensuring data accuracy and compliance.
communicate with candidates regarding interview schedules, status updates, and necessary documentation.
Provide a positive and professional experience for candidates during the recruitment process.
Utilize applicant tracking systems (ATS) to manage candidate applications and update recruitment statuses.
Ensure timely and accurate data entry to support recruitment reporting.
Build and maintain a network of potential candidates for current and future hiring needs.
Screen resumes, conduct phone and in-person interviews, and assess candidates against job requirements.
Promote the company's employer brand to attract top talent.
Develop and maintain positive relationships with candidates, ensuring a positive candidate experience.
Ensure compliance with all relevant employment laws and regulations.
Promote diversity and inclusion initiatives in the recruitment process.
Conducts criminal background checks and drug screens.
Performs a variety of administrative tasks in support of hiring quality candidates in a timely manner.
Completes daily and weekly reports on recruitment activities.
Maintains employment records for future reference.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Bachelor’s degree in human resources, or equivalent combination of Training and Experience
Strong knowledge of recruitment best practices and employment laws.
Excellent interpersonal and communication skills.
Strong attention to detail
Follows process guidelines.
Exceptional time management skills
Self-motivated
Advanced skills with MS Office tools
Takes ownership of duties and other tasks as assigned.
Must be able to manage highly confidential information.
Impeccable attendance
Call Center Experience Preferred but Not Necessary
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the…