Overview:
Provides advanced engineering and operational support for the enterprise Microsoft Power BI and Microsoft Fabric platforms. The role administers cloud services, Fabric capacities, tenant configurations, workspaces, semantic models, dataflows, gateways, security, monitoring, and platform integrations. The engineer delivers secure, scalable, highly available analytics services while partnering with infrastructure, networking, cybersecurity, data, application, vendor, and business teams.
Primary Responsibilities
Administer and maintain Power BI Service and Microsoft Fabric, including tenant settings, Fabric capacities, workspaces, semantic models, datasets, dataflows, reports, dashboards, and related platform services.
Install, configure, monitor, patch, and support On-premises Data Gateway clusters, including high availability and secure connectivity to approved enterprise data sources.
Manage workspace access, Microsoft Entra ID security groups, service principals, and platform governance controls in accordance with least-privilege standards.
Monitor capacity utilization, refresh performance, gateway health, service availability, and platform telemetry; identify trends and resolve performance or reliability issues.
Troubleshoot complex refresh failures, gateway and network connectivity issues, authentication failures, semantic model performance problems, and report-access incidents.
Plan and execute platform configuration changes, migrations, feature rollouts, gateway upgrades, and Fabric or Power BI service adoption activities with appropriate testing and validation.
Develop PowerShell-based automation and repeatable operational processes for administration, monitoring, access management, deployment, and evidence collection.
Establish and maintain standards for workspace governance, lifecycle management, naming, capacity placement, monitoring, auditing, and operational support.
Support resiliency, recovery, continuity, compliance, and audit requirements for enterprise analytics services.
Work closely with Technology management, senior engineers, business partners, and support teams to design, implement, and manage technical solutions that meet current and future organizational needs.
Review infrastructure and platform designs; create and maintain architecture, operating, support, standards, and implementation documentation.
Independently engage business and technology partners to clarify problems and opportunities, gather requirements, and translate requirements into secure, supportable technical solutions.
Coordinate vendor interactions and vendor resources as needed, including issue escalation, upgrade planning, and product support.
Mentor and coach less experienced engineers, technicians, and integrators; review technical documentation, proposals, and changes.
Follow and promote industry best practices, enterprise standards, and disciplined change, incident, problem, release, and configuration management processes.
Maintain detailed knowledge of supported platforms, integrations, infrastructure dependencies, and vendor technologies used by the Bank.
Support vulnerability remediation, patching, upgrades, operational stability, root-cause analysis, and continuous service improvement.
Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite; identify risk-related issues requiring escalation to management.
Maintain M&T internal control standards, including timely implementation of internal and external audit points and remediation of issues raised by regulators, as applicable.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Complete other related duties as assigned.
Provide Azure administration support for BI platform dependencies and secure cloud integrations, including Azure virtual machines, virtual networks, subnets, network security groups, private endpoints, DNS, and storage, in coordination with…