There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!
There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!
Hiring Locations: UK, London
As a Technical Success Manager, you will independently manage top-tier accounts, ensuring the successful adoption of our AI Development Platform. Your goal is to empower clients to build high-performance, agent-centric applications in a complex IT Ecosystem that significantly reduce cognitive load for end-users. In this role, you will serve as a trusted advisor who establishes deep client relationships and collaborates with cross-functional teams to drive AI innovation and deliver measurable technical and business outcomes.
Key Responsibilities
Manage a portfolio of top-tier accounts, accelerating product usage through strategic AI adoption in complex, large-scale environments.
Perform technical reviews for complex, large-scale systems, and ensure adherence to OutSystems development best practices.
Design technical adoption plans to drive strategic business impact by guiding customers to implement agentic systems that maximize platform value.
Guide customer development teams through the transition from standard applications to Agentic Workflows, leveraging OutSystems Mentor and Agent Workbench to drive significant business impact.
Serve as a customer advocate internally, interfacing with Product Management and Global Support to resolve challenges.
Requirements & Qualifications
Soft Skills: Strong written and verbal communication; ability to establish trust and supportive relationships; proven problem-solving and analytical skills; proficiency in understanding complex client requirements and driving business outcomes.
Technical Skills: 5+ years in developing Web/Mobile projects using SDLC best practices; and knowledge of AI prompt engineering, LLM integration, and agentic systems.
Education: Bachelor's degree in a technical field; recognized industry certifications in AI or OutSystems certifications are a plus
Ideally speaks English and French
Experience: proficiency in architecture principles, governance best practices, security concepts and infrastructure performance/troubleshooting
More about OutSystems
OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.
As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.
We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration.
OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving,…