Rockefeller Philanthropy Advisors (RPA) is a nonprofit organization that currently advises on and manages more than $400 million in annual giving by individuals, families, corporations and major foundations. Rockefeller Philanthropy Advisors accelerates philanthropy in pursuit of a just world.
Continuing the Rockefeller family’s legacy of thoughtful, effective philanthropy, RPA remains at the forefront of philanthropic growth and innovation, with a diverse team led by experienced grantmakers with significant depth of knowledge across the spectrum of issue areas. Founded in 2002, RPA has grown into one of the world’s largest philanthropic service organizations and, as a whole, has facilitated more than $3 billion in grantmaking to nearly 70 countries. RPA serves as a fiscal sponsor for more than 120+ projects, providing governance, management and operational infrastructure to support their charitable purposes. For more information, please go to www.rockpa.org.
Role Overview
The Director, Core Infrastructure is responsible for the strategic leadership, governance, and evolution of the organization's infrastructure ecosystem, ensuring secure, reliable, and resilient technology services that enable a global, remote-first workforce. Reporting to the VP, Technology, the Director translates the broader technology vision into the strategy, priorities, and roadmap for core infrastructure capabilities, including end-user computing, identity and access management, cloud platforms, service operations, cybersecurity enablement, and disaster recovery. The Director anticipates emerging technology, security, and operational risks, establishes long-term infrastructure strategies and standards, and resolves critical issues with lasting impact across functions ensuring infrastructure investments and capabilities align with organizational priorities, regulatory requirements, and future growth.
Role Accountabilities
User Infrastructure Strategy and Governancernance
Lead the strategic direction, governance, and continuous evolution of the organization's user infrastructure environment, including endpoint computing, asset management, identity and access management, and end-user technology services.
Establish enterprise standards, policies, and long-term roadmaps for device lifecycle management and workforce technology, ensuring secure, scalable, and cost-effective technology solutions.
Govern identity and access management strategy, controls, and standards to strengthen security, support compliance requirements, and enable a seamless user experience across the organization.
User Support Services
Ensure technology support services deliver a consistently high-quality user experience by driving service excellence, operational effectiveness, and measurable outcomes across the organization's global workforce.
Set the strategic direction for Information Technology Infrastructure Library-based service management, including Service Strategy, Service Design, Service Transition, Service Operation and continual Service Improvement, establishing policies, performance expectations, and continuous improvement initiatives for incident, request, and support service delivery.
Device & User Computing Strategy
Define and lead the organization's enterprise device and digital workplace strategy, establishing long-term direction for endpoint technologies, operating platforms, workforce productivity tools, and modern workplace capabilities.
Evaluate emerging technologies and investment opportunities, setting strategic priorities that balance user experience, security, scalability, operational efficiency, and cost effectiveness.
Establish enterprise-wide policies, standards, and governance for endpoint management, software deployment, and acceptable use, ensuring alignment with organizational objectives, risk management requirements, and technology roadmaps.
Information Security Operations
Direct infrastructure security operations and risk management activities to ensure…