SailPoint’s legal team is tasked with building, protecting and expanding SailPoint's competitive advantage and customer experience. We intelligently manage risk, shaping strategy to drive better business decisions for our internal and external environment. As a Legal Operations Manager, you will play a key role in shaping and scaling the legal function. You’ll be responsible for owning the legal department’s technology and AI program end to end: finding high-value use cases, then designing, building, testing, deploying, and maintaining the tools and automations that serve them . You will also be responsible for establishing operational processes and ensuring compliance with regulatory and contractual obligations. You will be a key asset in building the legal team and overseeing the connective tissue between legal, finance, engineering, compliance, and executive teams. You will act as both operator and builder, bridging legal expertise and technical execution— ensuring the legal department operates as a strategic enabler of growth and risk management.
General Responsibilities:
Partner with General Counsel and Deputy General Counsel to drive legal department strategic planning process, including goal development, measurement and communication
Drive execution of legal’s strategic initiatives through development and management of key legal workflows
Develop innovative processes and procedures to support effective , efficient program management and business operations, including building central repositories for knowledge sharing, scalable playbooks and identifying new legal tools that support rapid business scaling
Identify, track and report on key metrics related to legal’s in-house legal service delivery model, including adoption and ROI of legal technology and AI tools
Collaborate with cross-functional teams including sales, business development, regulatory, IT, and finance to streamline cross-functional initiatives and operations
Partner with legal and compliance teams to create and maintain standardized tracking and evaluation of risk assessments and mitigation plans to support a rapidly growing business
AI and Legal Technology Ownership & Engineering Responsibilities:
Own the legal technology roadmap and stack, including vendor evaluation, selection, implementation, and ongoing administration and optimization
Find, scope, and prioritize AI use cases across the legal department by working directly with attorneys to understand their workflows
Design and build AI solutions, including prompts, skills, prompt libraries, AI playbooks, custom agents, and AI-powered workflows, and configure them for SailPoint’s positions and risk tolerance
Build and maintain no-code and low-code automations, document templates, self-service tools, and integrations between legal systems and enterprise platforms (e.g., Salesforce, Slack, SharePoint, Jira)
Act as technical owner and administrator for legal systems, covering configuration, user access, testing, data quality, reporting dashboards, and troubleshooting
Partner with IT, Security, and Privacy on data governance, confidentiality, privilege protection, and security reviews for legal AI tools, consistent with SailPoint’s AI policies and applicable AI regulations
Lead change management, training, and documentation to drive adoption of new tools, and gather user feedback to improve solutions over time
Stay current on legal tech and generative AI developments and run pilots and proofs of concept to assess emerging capabilities
Requirements:
BA or BS required
5+ years of experience in legal operations, legal program management, legal engineering, legal technology, or similar role—preferably within a technology company
Hands-on experience implementing, configuring, and administering legal technology platforms
Proven experience building and deploying generative AI solutions in a legal or professional services setting, including prompt engineering, workflow design, and output testing and…