Job Description
Essential Functions & Responsibilities
Process Excellence & Continuous Improvement
Lead the identification, prioritization, redesign, and implementation of cross-functional commercialization process improvements to simplify workflows, eliminate non-value-added activities, and improve execution effectiveness. Drive the continuous improvement roadmap for commercialization PMO processes, partnering with functional stakeholders to prioritize initiatives based on business impact, feasibility, and organizational needs.
Maintain and continuously improve Stage-Gate governance documentation, process standards, templates, and playbooks to drive consistency, accountability, and operational efficiency.
Establish baseline performance measures, quantify improvement opportunities, and track the sustained impact of implemented solutions.
Technology, Automation & Digital Enablement
Lead the commercialization and PMO digital enablement and automation roadmap, setting priorities, sequencing, and success measures for technology solutions that reduce manual activities and team administrative demands.
Serve as the accountable owner for the design, development, testing, and deployment and ongoing enhancement of digital automation solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI), remaining hands-on in configuring and building practical solutions that address commercialization and PMO business needs to reduce manual activities and reduce team administrative demands.
Serve as business owner and primary point of accountability for PMO platforms and associated workflows, including data quality, and user support (Smartsheet, Planview, MS Project); develop and maintain executive dashboards with real-time portfolio visibility.
Lead the evaluation, piloting, and adoption of emerging technologies, including AI and Microsoft Copilot, determine where and how they are applied to improve commercialization processes and team effectiveness.
Serve as the primary commercialization liaison to Digital and IT teams, representing business required and ensuring technology solutions align with enterprise architecture, security requirements, integration standards, and support models.
Insights, Analytics & Reporting
Own PMO reporting and analytics end to end, including reporting standards, data sources, and cadence, serving as the single source of truth for commercialization portfolio performance.
Design, build, and maintain executive dashboards with real-time portfolio visibility, so performance measurement provides accurate, timely, and actional business insights.
Analyze commercialization portfolio and process performance to identify risks, inefficiencies, trends, and improvement opportunities, translating findings into recommendations for PMO and functional leadership.
Own the preparation and delivery of portfolio reporting for weekly, monthly, and quarterly business reviews, ensuring consistency and reliability to support effective prioritization and decision-making.
Training, Communication & Change Adoption
Design and deliver practical training materials, including decks, playbooks, and job aids, for new tools, processes, and governance frameworks. Develop adoption strategies and plans with communication and feedback loops.
Influence and align stakeholders across Commercialization, Marketing, R&D, Operations, Finance, Supply Chain, and Digital to implement sustainable improvements without direct authority.
Establish feedback mechanisms and adoption measures to evaluate effectiveness, address barriers, and reinforce continuous improvement practices across the organization.
Expected Experience & Required Skills
Bachelors in business, information systems, analytics, operations, engineering or related field, with a minimum of 8+ years of progressive experience in continuous improvement, commercialization, project management, process excellence, or digital transformation, preferably within CPG, food & beverage, or adjacent…