Director, Revenue Operations
Interested in a career that bridges the gap between Supply Chain and Technology?
Elemica, a global leader in digital supply chain automation, is seeking experienced Director of Revenue Operations to strengthen the processes, planning, and insights that support our global commercial organization.
Our Values
At Elemica, we believe that embodying our values is essential for all team members. These qualities show up in our interactions with each other, our clients, and our collective community:
Curiosity – we delight in the discovery of new challenges and feel compelled to solve them
Integrity – We are relatable and trustworthy; steadfast in our commitment to our colleagues, clients, and partners
Accountability – We show up and deliver measurable, meaningful business value. Consistently.
Passion – We have a shared enthusiasm for transforming our clients’ supply chain
What’s In It For You?
Customer-centric work
Cutting-edge supply chain technology and innovation
Flexible work locations
Competitive compensation packages
Inclusive parental leave policy that supports all parents and careers
Personal and pet insurance options
Flexible time off and paid holidays
401k and bonus program
Wellness and mental health initiatives
Generous employee referral bonus program
Fun work environment
Roles & Responsibilities
You will lead day-to-day Revenue Operations across Sales and Marketing, partnering closely with Client Service, Finance, and Sales Enablement. Your priorities will include leading a team, improving forecast reliability, strengthening pipeline management, coordinating sales planning and compensation processes, and turning performance data into actionable recommendations.
As a trusted partner to commercial leadership, you will bring structure to business reviews, challenge assumptions constructively, and ensure agreed actions are completed. This is a hands-on leadership role for someone who combines analytical skills with sound commercial judgment and the confidence to influence senior stakeholders.
What You’ll Do
Forecasting and Commercial Reviews
Own the sales forecasting process, including submission timelines, data validation, consolidated reporting, and review preparation
Lead weekly forecast meetings and coordinate monthly performance reviews and quarterly business reviews
Work with sales leaders to assess deal progress, identify risks, and improve forecast accuracy
Track decisions, commitments, and follow-up actions, escalating unresolved issues when needed
Partner with Client Service and Finance to incorporate renewal and expansion visibility into commercial reporting
Pipeline Management and Sales Performance
Establish consistent opportunity stages, qualification criteria, and forecast definitions
Monitor pipeline coverage, conversion rates, deal slippage, sales-cycle length, and quota attainment
Translate performance analysis into practical recommendations for sales leaders
Improve CRM data quality and hold teams accountable for agreed reporting standards
Support deal reviews and the development of credible close plans for significant opportunities
Sales Planning and Incentive Compensation
Coordinate annual and in-year sales planning, including territory design, account coverage, capacity modeling, and quota allocation
Develop recommendations with Sales leadership and Finance based on productivity, hiring plans, and ramp assumptions
Model incentive compensation options with Finance and HR for leadership approval
Manage compensation processes, including plan documentation, communication, crediting rules, and payout validation
Identify exceptions and recommend resolutions through the agreed approval process
Marketing Operations and Sales Management
Oversee Marketing Operations processes and reporting in partnership with Marketing leadership
Maintain clear lead definitions, scoring, routing, and Marketing-to-Sales handoff standards
Monitor campaign contribution, funnel conversion, and pipeline…